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Programs and Services

 

The following programs and services are provided or funded by the Monroe County Office for Aging and Adult Services.

Picture of elderly couple playing cards.

Adult Day Service

PARK PLACE SOUTHWEST

Unity Health System
Phone: 585 235-6380

This is a social model, adult day service program. The five-day a week program helps physically and mentally frail older persons to continue living in the community by providing a supervised and structured program.

Advocacy

HEALTH INSURANCE, INFORMATION, COUNSELING AND ASSISTANCE PROGRAM (HIICAP)

Monroe County Office for the Aging
Phone: 585 753-6562

One staff person coordinates a group of trained volunteers to provide advice, information and assistance to individuals and groups on a variety of health care topics including Medicare, Medicaid, and private health insurance programs, including long term care. In addition, volunteers assist individuals in filling out claim forms at 15 locations around Monroe County. The Health Care Anti-Fraud, Waste and Abuse Community Demonstration Project is designed to identify instances of Medicare and Medicaid waste, and fraud and abuse.

New York State’s Elderly Pharmaceutical Insurance Coverage program (EPIC) can save you money on your prescriptions. HICAP staff is trained to advise individuals on this program.

Caregiver Assistance

CAREGIVER RESOURCE CENTER

Mercy Center with the Aging
Phone: 585 760-5470

Training for persons caring for an older relative or friend, along with information and referral.

RELATIVES AS PARENTS PROGRAM

Rochester Family Resource Center
Phone: 585 436-0370

A weekly support group, SKIP Generations, is held for relatives who are raising their grandchildren. Topics include parenting skills, money management and legal issues.

Counseling

ELDERLY COMMUNITY OUTREACH

Catholic Family Center
Phone: 585 546-7220

Caseworkers provide assessment, short-term problem solving, crisis intervention and advocacy for participants of senior centers, senior groups, and for homebound older persons throughout Monroe County. They assist senior citizens in applying for benefits such as food stamps, tax credits, SSI, etc.

Education

OASIS

Monroe County Office for the Aging
Phone: 585 760-5440

Educational, informational, cultural and health/fitness programs are offered to persons age 55 and older. Located at Monroe Community Hospital, a wide variety of classes enable older adults to renew past interests and learn new skills. OASIS offers many volunteer opportunities, including intergenerational programs.

Employment

SENIOR COMMUNITY SERVICE EMPLOYMENT PROGRAM

LIFESPAN
Phone: 585 244-8400

Older workers, age 55 and over, are provided with part-time employment opportunities in non-profit agencies for job training, which can lead to permanent employment.

Energy Assistance

WEATHERIZATION REFERRAL AND PACKAGING PROGRAM (WRAP)

Monroe County Office for the Aging
Phone: 585 753-6560

Examiners identify low-income seniors in need of energy-related services. Once identified, they will educate and assist them in obtaining available community resources.

Financial Management

LIFESPAN

Phone: 585 244-8400

Caseworkers and trained volunteers provide a voluntary money management service. Individuals requesting assistance receive a variety of services including needs assessment, financial planning, assistance in obtaining benefits, credit counseling, and bill paying.

LEGAL SERVICES

Monroe County Legal Assistance Corporation
Phone: 585 325-2520

Assistance and/or advocacy is provided to older Monroe County residents in regard to legal issues including Social Security, SSI, Medicaid and other public benefits, landlord-tenant problems, simple wills, utility problems, and power of attorney.

Health Promotion

NURSE CONSULTANTS

Phone: 585 753-6280

Registered nurses provide a variety of health promotion and disease prevention programs at congregate and multi-purpose senior centers. Services include individual counseling on health issues, screenings, health education classes, and flu vaccination clinics.

Home Support

EXPANDED IN-HOME SERVICES FOR THE ELDERLY PROGRAM (EISEP)

Case Management Service
Catholic Family Center
Phone: 585 546-7220

All persons receiving EISEP services are provided with case management, assuring appropriate and cost-effective care. General components include screening, assessment, development of a care plan, authorization of in-home services, and on-going monitoring and evaluation to ensure appropriate services are being provided.

EXPANDED IN-HOME SERVICES FOR THE ELDERLY PROGRAM (EISEP)

In-Home Services
Various Aide Agencies

Housekeeper/chore and personal care services are available for frail older persons. An EISEP case manager develops a care plan and authorizes services. Fees are determined according to financial need.

RESPITE SERVICES FOR THE ELDERLY

LIFESPAN
Phone: 585 244-8400

This program is specifically designed for individuals being served through the Elder Abuse Prevention Program. Services include transportation, social and medical day care, and in-home aide services.

SUPPORT TO AGING RESIDENTS (STAR)

Catholic Family Center
Phone: 585 546-7220

Friendly visiting, housekeeping, light chore service, and escorted transportation to medical appointments or grocery stores are provided to frail, isolated persons throughout Monroe County.

Nutrition

HOME DELIVERED MEALS

Visiting Nurse Service of Rochester and Monroe County, Inc.
Phone: 585 787-2233 ext. 465

One or two meals are provided to persons aged 60 and over who are homebound due to illness or disability, and who are unable to prepare their own meals. Meals are available five days per week, with provision for weekend meals if needed.

NUTRITION COUNSELING

Monroe County Office for the Aging
Phone: 585 753-6518
Phone: 585 753-6479
Phone: 585 753-6499

Individuals attending senior centers and/or receiving home delivered meals are provided information and guidance to improve health through proper nutrition. A care plan based on a nutritional assessment is developed and implemented for each customer, with appropriate follow-up.

NUTRITION EDUCATION

Monroe County Office for the Aging
Phone: 585 753-6518
Phone: 585 753-6479
Phone: 585 753-6499

Senior center participants and recipients of home delivered meals are provided with nutrition information to help them maintain good health and prevent the onset of nutrition-related diseases.

Senior Programs

SENIOR CENTER PROGRAM

Monroe County Office for the Aging
Phone: 585 753-6285

Twenty-nine senior programs, located throughout Monroe County, serve residents ages 60 and over. All offer a nutritious meal and many offer a complete calendar of recreational, cultural, educational, health and social service programs. Transportation service is available at many programs.

Transportation

SENIOR CENTER TRANSPORTATION

Medical Motor Service
Phone: 585 654-7030

Vans provide transportation to and from senior centers, as well as shopping, medical, recreational and other social trips scheduled by the center.

VOLUNTEER OPPORTUNITIES

Phone: 585 753-6280

Many Office for the Aging programs are operated with the assistance of volunteers. If you are interested in offering your time and talent to one of these programs, please call the Office for the Aging for more information.