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Hours and Locations

Monroe County Clerk’s Downtown Office

Picture of the County Office Building which houses the Monroe County Clerk office.

The Monroe County Clerk’s Office is located in the County Office Building, at the corner of West Main and Fitzhugh Streets, in Downtown Rochester.

Office of the Monroe County Clerk
39 W. Main St.
Room 101
Rochester, New York 14614

Phone: 585 753-1600
Fax: 585 753-1624

Hours of Operation
9:00 a.m. until 5:00 p.m. (Monday through Friday)

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Auto License Bureau Branch Offices

The Monroe County Clerk operates three conveniently located Auto License Bureau branch offices.

Greece Branch

Picture of the Greece Auto License Bureau sign.

The Mall at Greece Ridge
Use entrance #2 between Circuit City and Bed, Bath & Beyond
Rochester, New York 14626

Hours of Operation
8:30 a.m. until 4:30 p.m. (Monday, Wednesday, Thursday and Friday)

Extended Hours
8:30 a.m. until 6:30 p.m. (Tuesdays only)

8:30 a.m. until 12:30 p.m. (Last Saturday of every month)

  • Permit Testing until one hour before closing.
  • Enforcement Transactions processed until 3:30 p.m. daily.

Commercial Driver License (CDL) permit testing is available only at the Greece Office.
8:30 a.m. until 1:30 p.m. (Monday through Friday)

Henrietta Branch

Picture of the Henrietta Auto License Bureau sign.

Suburban Plaza
2199 East Henrietta Road
Rochester, New York 14623

Hours of Operation
8:30 a.m. until 4:30 p.m. (Monday, Tuesday, Wednesday and Friday)

Extended Hours
8:30 a.m. until 6:30 p.m. (Thursdays only)

  • Permit Testing until one hour before closing.
  • Enforcement Transactions processed until 3:30 p.m. daily.

Irondequoit Branch

Picture of the Irondequoit Auto License Bureau sign.

Titus Mall
545 Titus Avenue
Rochester, New York 14617

Hours of Operation
8:30 a.m. until 4:30 p.m. (Monday, Tuesday, Thursday and Friday)

Extended Hours
8:30 a.m. until 6:30 p.m. (Wednesdays only)

  • Permit Testing until one hour before closing.
  • Enforcement Transactions processed until 3:30 p.m. daily.
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Forms of Payment for Monroe County Clerk

The Monroe County Clerk’s Office and Auto License Bureaus accept cash, checks made payable to “Monroe County Clerk,” Visa and Master Card.

When paying by check for U.S. Passports, two checks are required—one made payable to “U.S. Department of State” and one made payable to “Monroe County Clerk.”

Helpful Tips for Auto License Bureaus

Make your trip to our office as convenient as possible.

  • Branch offices are busiest on Mondays, Fridays, during lunch time, as well as the first and last few days of the month.
  • All transactions require the driver license of the individual for whom the work is being processed.
  • Learner’s permit testing is conducted at all branch offices from opening until one hour before closing.
  • Enforcement transactions are processed from 8:30 a.m. until 3:30 p.m. daily.
  • Auto License Bureau Hours Hotline: 585 753-1604.
  • DMV Information: 518-486-9786
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Clerk Right Now

Pittsford Town Hall and Greece Town Hall To Host Passport Services Every Wednesday! Every Wednesday from 9:00 a.m. to 4:00 p.m. County Clerk’s Office staff will provide the entire range of passport services at the two locations, including photos and expedited applications, without need for an appointment.
Renew Monroe Monroe County Clerk Cheryl Dinolfo launched "Renew Monroe", encouraging residents to renew their vehicle registrations at local DMV offices. Over $500,000 annually could be kept working here if every vehicle owner in Monroe County participated in the new program. Residents can mail their renewals to the Henrietta DMV Office, use a convenient drop box, or for immediate return of their registration, use an Express Line at any permanent DMV branch.
County Clerks Call on State DMV to Return Renewal Processing Members of the Finger Lakes Region of the New York State Association of County Clerks (NYSACC) held a joint press conference today to object to the NYS Department of Motor Vehicles' desire to contract with an outside entity for the processing of motor vehicle registration renewals.
Online Learner Permit Testing Available in Local High Schools Monroe County Clerk Cheryl Dinolfo partners with local high schools to offer Online Learner Permit Testing.
Special Passport Dates for 2009 The Monroe County Clerk's Office is open Monday through Friday from 9:00 a.m. to 5:00 p.m. to process passport applications. In addition, Monroe County Clerk Cheryl Dinolfo will host special passport services in 2009. Please click here for a detailed list.
Passport Saturdays in 2009

The Monroe County Clerk's Downtown Office at 39 West Main Street will be open from 10:00 a.m. until 2:00 p.m. on the following Saturdays in 2009 to handle the processing of Passport applications.

January 31

February 28

March 28

April 25

May 30

June 27

July 31

August 29

September 26

October 31

November 28
Greece DMV at the Mall at Greece Ridge to Open the Last Saturday of Every Month
Monroe County Clerk Cheryl Dinolfo announced that the Greece DMV office will open on the last Saturday of every month, beginning Saturday, May 31, 2008. These "DMV Saturdays" are an expansion of the Clerk's Office "Renew Monroe!" program that encourages residents to handle their DMV and Passport business locally. The Greece DMV office will be open from 8:30 a.m. to 12:30 p.m. during DMV Saturdays.
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