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Hours and Locations

Monroe County Clerk’s Downtown Office

Picture of the County Office Building which houses the Monroe County Clerk office.

The Monroe County Clerk’s Office is located in the County Office Building, at the corner of West Main and Fitzhugh Streets, in Downtown Rochester.

Office of the Monroe County Clerk
39 W. Main St.
Room 101
Rochester, New York 14614

Phone: 585 753-1600
Fax: 585 753-1624

Hours of Operation
9:00 a.m. until 5:00 p.m. (Monday through Friday)

Auto License Bureau Branch Offices

The Monroe County Clerk operates three conveniently located Auto License Bureau branch offices.

Greece Branch

Picture of the Greece Auto License Bureau sign. 

The Mall at Greece Ridge
Use entrance #2 between Circuit City and Bed, Bath & Beyond
Rochester, New York 14626

Hours of Operation
8:30 a.m. until 4:30 p.m. (Monday, Wednesday, Thursday and Friday)

Extended Hours
8:30 a.m. until 6:30 p.m. (Tuesdays only)

8:30 a.m. until 12:30 p.m. (Last Saturday of every month)

  • Permit Testing until one hour before closing.
  • Enforcement Transactions processed until 3:30 p.m. daily.

Commercial Driver License (CDL) permit testing is available only at the Greece Office.
8:30 a.m. until 1:30 p.m. (Monday through Friday)

Henrietta Branch

Picture of the Henrietta Auto License Bureau sign.

Suburban Plaza
2199 East Henrietta Road
Rochester, New York 14623

Hours of Operation
8:30 a.m. until 4:30 p.m. (Monday, Tuesday, Wednesday and Friday)

Extended Hours
8:30 a.m. until 6:30 p.m. (Thursdays only)

  • Permit Testing until one hour before closing.
  • Enforcement Transactions processed until 3:30 p.m. daily.

Irondequoit Branch

Picture of the Irondequoit Auto License Bureau sign.

Titus Mall
545 Titus Avenue
Rochester, New York 14617

Hours of Operation
8:30 a.m. until 4:30 p.m. (Monday, Tuesday, Thursday and Friday)

Extended Hours
8:30 a.m. until 6:30 p.m. (Wednesdays only)

  • Permit Testing until one hour before closing.
  • Enforcement Transactions processed until 3:30 p.m. daily.

DMV Mobile Services

The Monroe County Clerk's DMV Mobile Service visits three locations a day, five days a week - one on the County's east side, one of the west and one in the City of Rochester.

Forms of Payment for Monroe County Clerk

The Monroe County Clerk’s Office and Auto License Bureaus accept cash, checks made payable to “Monroe County Clerk,” Visa and Master Card.

When paying by check for U.S. Passports, two checks are required—one made payable to “U.S. Department of State” and one made payable to “Monroe County Clerk.”

Helpful Tips for Auto License Bureaus

Make your trip to our office as convenient as possible.

  • Branch offices are busiest on Mondays, Fridays, during lunch time, as well as the first and last few days of the month.
  • All transactions require the driver license of the individual for whom the work is being processed.
  • Learner’s permit testing is conducted at all branch offices from opening until one hour before closing.
  • Enforcement transactions are processed from 8:30 a.m. until 3:30 p.m. daily.
  • Auto License Bureau Hours Hotline: 585 753-1604.
  • DMV Information: 518-486-9786

Clerk Right Now

Pittsford Town Hall and Greece Town Hall To Host Passport Services County Clerk staff will be available every Wednesday at the Pittsford Town Hall and every Thursday at the Greece Town Hall from 9:00 a.m. to 4:00 p.m. to provide the entire range of passport services at the two locations, including photos and expedited applications, without need for an appointment.
Renew Monroe Monroe County Clerk Cheryl Dinolfo launched "Renew Monroe", encouraging residents to renew their vehicle registrations at local DMV offices. Over $500,000 annually could be kept working here if every vehicle owner in Monroe County participated in the new program. Residents can mail their renewals to the Henrietta DMV Office, use a convenient drop box, or for immediate return of their registration, use an Express Line at any permanent DMV branch.
Special Passport Dates for 2014 The Monroe County Clerk's Office is open Monday through Friday from 9:00 a.m. to 5:00 p.m. to process passport applications. In addition, Monroe County Clerk Cheryl Dinolfo will host special passport services in 2014. Please click here for a detailed list.
Passport Saturdays in 2014

The Monroe County Clerk's Downtown Office at 39 West Main Street will be open from 9:00 a.m. until 12:00 p.m. on the following Saturdays in 2014 to handle the processing of Passport applications.

January 25

February 22

March 29

April 26

May 31

June 28

July 26

August 30

September 27

October 25

November 29

Greece DMV at the Mall at Greece Ridge Open the Last Saturday of Every Month

County Clerk Cheryl Dinolfo opens the Greece DMV office on the last Saturday of every month. These "DMV Saturdays" are an expansion of Dinolfo's "Renew Monroe!" program that encourages residents to handle their DMV and Passport business locally. The Greece DMV office will be open from 8:30 a.m. to 12:30 p.m. on DMV Saturdays.


Monroe County Clerk Cheryl Dinolfo Outlines Changes to State's Graduated Driver's License Law Monroe County Clerk Cheryl Dinolfo today discussed a series of changes effective Monday, February 22, 2010 regarding New York’s Graduated License Law. Dinolfo said the changes – intended to protect younger drivers – are pertinent to junior permit holders that had scheduled their skills test for on or after February 22, 2010.
Cheryl Dinolfo Adds Helpful Information on New York State Gun Law to County Clerk Website In an effort to provide information to Monroe County Pistol Permit Holders to answer questions about the New York Secure Ammunition and Firearms Enforcement Act (NYSAFE ACT), Monroe County Clerk Cheryl Dinolfo has created a new section on the Monroe County Clerk's website that includes a brief analysis on the new law, a New York State Police hotline for customer's to call and a link to the State FAQ website.
County Clerk Cheryl Dinolfo Provides Yellow Dot Program Kits In All DMV Offices

Yellow Dot is a free program designed to help first responders provide life-saving medical attention in the event of an emergency.  It puts vital medical information in the hands of first responders at the unfortunate times when split-second decision making matters the most.

Click here to read more...

County Clerk Cheryl Dinolfo Creates Online Registry for NYSAFE Act Privacy Form Monroe County Clerk Cheryl Dinolfo has created an on-line registry on the County Clerk’s website for Monroe County Pistol Permit holders to sign up to have the NYSAFE Act privacy form e-mailed to them. This provides customers the convenience of receiving the form immediately when it becomes available and saves them a trip downtown to obtain the form.

Click here to read more...
County Clerk Cheryl Dinolfo Announces E-Z Pass On-the-Go Tags Are Now Available in Local DMV Offices

Monroe County Clerk Cheryl Dinolfo announced today that NYS Thruway E-Z Pass On-the-Go tags are now available for purchase at Greece, Henrietta and Irondequoit DMV Branch Offices. Customers are able to pay for their tags with cash, check or credit card.

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