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Mobile Service

Monroe County Clerk’s Mobile Service

Picture of Mobile Service van.

Delivering government services to you ... enhancing customer convenience.

The Monroe County Clerk’s Mobile Service visits three locations a day, five days a week—one on the County’s east side, one on the west—and now one in the City of Rochester.

We process routine DMV transactions.

Check out the convenience of our mobile service. View Mobile Service hours and locations or call our hotline at 585 753-1604.

Mobile Service Hotline
Call 585 753-1604 for up-to-date messages.

Mobile Service Transactions

Driver licenses, permits and non-driver ID cards

  • Renewals for operator and motorcycle licenses, permits, and non-driver ID cards;
  • CDL renewals (except with HazMat or towing endorsements);
  • Written tests for operator and motorcycle permits (until 2:00 p.m.);
  • Duplicates for all types of licenses, permits, and non-driver ID cards;
  • Amendments to all types of licenses, permits, and non-driver ID cards;
  • Conversions of out-of-state driver licenses to New York (Metro Mobile only).

Registrations

  • Renewals;
  • New plates for passenger and commercial vehicles, trailers and motorcycles;
  • Duplicate plates for passenger and commercial vehicles, trailers and motorcycles;
  • Amendments to registrations for all vehicle types;
  • Plate transfers (from one vehicle to another) for all vehicle types;
  • Plate surrenders.
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Mobile Service Hours and Locations

Picture of people using Mobile Service.

The Monroe County Clerk’s Mobile Service brings DMV services to convenient locations near you!

Hours of Operation

  • Mobile Service locations are open from 10:00 a.m. until 3:30 p.m. (permit testing until 2:30 p.m.).

Metro Mobile Locations

  • Mondays: City Place (Atrium), 50 W. Main St. (Downtown)
  • Tuesdays: City Place (Atrium), 50 W. Main St. (Downtown)
  • Wednesdays: Monroe County Parks Dept., 171 Reservoir Drive (Highland Park)
  • Thursdays: Monroe County Parks Dept., 171 Reservoir Drive (Highland Park)
  • Fridays: City Place (Atrium), 50 W. Main St. (Downtown)

East Side Mobile Locations

  • Mondays: Webster Town Library, 980 Ridge Road
  • Tuesdays: Penfield Town Hall, 3100 Atlantic Avenue
  • Wednesdays: East Rochester Village Office, 120 W. Commercial Street
  • Thursdays: Pittsford Town Hall, 11 S. Main Street
  • Fridays: Perinton Town Hall, 1350 Turk Hill Road

West Side Mobile Locations

  • Mondays: Parma Town Hall, 1300 Hilton-Parma Road
  • Tuesdays: Chili Town Hall, 3333 Chili Avenue
  • Wednesdays: Ogden Town Hall (Highway Building), 269 Ogden Center Road
  • Thursdays: Clarkson Town Court, 3655 Lake Road
  • Fridays: Gates Town Hall, 1605 Buffalo Road
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Forms of Payment

For DMV fees, the County Clerk’s Mobile Service accepts cash, checks made payable to “Monroe County Clerk,” and Visa, Master Card, American Express and Discover cards.

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Clerk Right Now

Pittsford Town Hall and Greece Town Hall To Host Passport Services Every Wednesday! Every Wednesday from 9:00 a.m. to 4:00 p.m. County Clerk’s Office staff will provide the entire range of passport services at the two locations, including photos and expedited applications, without need for an appointment.
Renew Monroe Monroe County Clerk Cheryl Dinolfo launched "Renew Monroe", encouraging residents to renew their vehicle registrations at local DMV offices. Over $500,000 annually could be kept working here if every vehicle owner in Monroe County participated in the new program. Residents can mail their renewals to the Henrietta DMV Office, use a convenient drop box, or for immediate return of their registration, use an Express Line at any permanent DMV branch.
County Clerks Call on State DMV to Return Renewal Processing Members of the Finger Lakes Region of the New York State Association of County Clerks (NYSACC) held a joint press conference today to object to the NYS Department of Motor Vehicles' desire to contract with an outside entity for the processing of motor vehicle registration renewals.
Online Learner Permit Testing Available in Local High Schools Monroe County Clerk Cheryl Dinolfo partners with local high schools to offer Online Learner Permit Testing.
Special Passport Dates for 2009 The Monroe County Clerk's Office is open Monday through Friday from 9:00 a.m. to 5:00 p.m. to process passport applications. In addition, Monroe County Clerk Cheryl Dinolfo will host special passport services in 2009. Please click here for a detailed list.
Passport Saturdays in 2009

The Monroe County Clerk's Downtown Office at 39 West Main Street will be open from 10:00 a.m. until 2:00 p.m. on the following Saturdays in 2009 to handle the processing of Passport applications.

January 31

February 28

March 28

April 25

May 30

June 27

July 31

August 29

September 26

October 31

November 28
Greece DMV at the Mall at Greece Ridge to Open the Last Saturday of Every Month
Monroe County Clerk Cheryl Dinolfo announced that the Greece DMV office will open on the last Saturday of every month, beginning Saturday, May 31, 2008. These "DMV Saturdays" are an expansion of the Clerk's Office "Renew Monroe!" program that encourages residents to handle their DMV and Passport business locally. The Greece DMV office will be open from 8:30 a.m. to 12:30 p.m. during DMV Saturdays.
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