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Mobile Service

Monroe County Clerk’s Mobile Service

Picture of Mobile Service van.

Delivering government services to you ... enhancing customer convenience.

The Monroe County Clerk’s Mobile Service visits three locations a day, five days a week—one on the County’s east side, one on the west—and now one in the City of Rochester.

We process routine DMV transactions.

Check out the convenience of our mobile service. View Mobile Service hours and locations or call our hotline at 585 753-1604.

Mobile Service Hotline
Call 585 753-1604 for up-to-date messages.

Mobile Service Transactions

Driver licenses, permits and non-driver ID cards

  • Renewals for operator and motorcycle licenses, permits, and non-driver ID cards;
  • CDL renewals (except with HazMat or towing endorsements);
  • Written tests for operator and motorcycle permits, Passports are accepted as proof of date of birth at Metro Mobile only (until 2:30 p.m.);
  • Duplicates for all types of licenses, permits, and non-driver ID cards;
  • Amendments to all types of licenses, permits, and non-driver ID cards;
  • Enhanced Driver Licenses (Metro Mobile only);
  • Conversions of out-of-state driver licenses to New York (Metro Mobile only).

Registrations

  • Renewals;
  • New plates for passenger and commercial vehicles, trailers and motorcycles;
  • Duplicate plates for passenger and commercial vehicles, trailers and motorcycles;
  • Amendments to registrations for all vehicle types;
  • Plate transfers (from one vehicle to another) for all vehicle types;
  • Plate surrenders.

Mobile Service Hours and Locations

Picture of people using Mobile Service.

The Monroe County Clerk’s Mobile Service brings DMV services to convenient locations near you!

Hours of Operation

  • Mobile Service locations are open from 10:00 a.m. until 3:30 p.m. (permit testing until 2:30 p.m.).

   Metro Mobile Location

  • Mondays: City Place, 50 W. Main St.
  • Tuesadays: City Place, 50 W. Main St.
  • Wednesdays: County Parks Office, 171 Reservoir Dr.
  • Thursdays: County Parks Office, 171 Reservoir Dr.
  • Fridays: City Place, 50 W. Main St.
    • Eastside Mobile Location

  • Mondays: Webster Town Library, 980 Ridge Rd.
  • Tuesdays: Penfield Town Hall, 3100 Atlantic Ave.
  • Wednesdays: E. Rochester Village Office, 120 W. Commercial St.
  • Thursdays: Pittsford Town Hall, 11 South Main St.
  • Fridays: Perinton Town Hall, 1350 Turk Hill Rd.
    • Westside Mobile Locations

  • Mondays: Parma Town Hall, 1300 Hilton-Parma Corners Rd.
  • Tuesdays: Chili Town Hall, 3333 Chili Ave.
  • Wednesdays: Ogden Town Hall, 269 Ogden Center Rd.
  • Thursdays: Clarkson Town Court, 3655 Lake Rd.
  • Fridays: Gates Town Hall, 1605 Buffalo Rd.
    • Forms of Payment

      The Monroe County Clerk's Office and Auto License Bureaus accept cash, checks made payable to “Monroe County Clerk,” and all major credit cards.

Clerk Right Now

Pittsford Town Hall and Greece Town Hall To Host Passport Services Every Wednesday and Thursday from 9:00 a.m. to 4:00 p.m. County Clerk’s Office staff will provide the entire range of passport services at the two locations, including photos and expedited applications, without need for an appointment. On August 17, 2011 and August 24, 2011, staff will be available on Wednesday in the Greece and Pittsford Town Halls. Beginning the week of August 29, 2011, staff is available at the Pittsford Town Hall every Wednesday and the Greece Town Hall every Thursday.
Renew Monroe Monroe County Clerk Cheryl Dinolfo launched "Renew Monroe", encouraging residents to renew their vehicle registrations at local DMV offices. Over $500,000 annually could be kept working here if every vehicle owner in Monroe County participated in the new program. Residents can mail their renewals to the Henrietta DMV Office, use a convenient drop box, or for immediate return of their registration, use an Express Line at any permanent DMV branch.
County Clerks Call on State DMV to Return Renewal Processing Members of the Finger Lakes Region of the New York State Association of County Clerks (NYSACC) held a joint press conference today to object to the NYS Department of Motor Vehicles' desire to contract with an outside entity for the processing of motor vehicle registration renewals.
Online Learner Permit Testing Available in Local High Schools Monroe County Clerk Cheryl Dinolfo partners with local high schools to offer Online Learner Permit Testing.
Special Passport Dates for 2012 The Monroe County Clerk's Office is open Monday through Friday from 9:00 a.m. to 5:00 p.m. to process passport applications. In addition, Monroe County Clerk Cheryl Dinolfo will host special passport services in 2012. Please click here for a detailed list.
Passport Saturdays in 2012

The Monroe County Clerk's Downtown Office at 39 West Main Street will be open from 10:00 a.m. until 2:00 p.m. on the following Saturdays in 2012 to handle the processing of Passport applications.

January 28

February 25

March 31

April 28

May 26

June 30

July 28

August 25

September 29

October 27

November 24

Greece DMV at the Mall at Greece Ridge to Open the Last Saturday of Every Month

Monroe County Clerk Cheryl Dinolfo announced that the Greece DMV office will open on the last Saturday of every month, beginning Saturday, May 31, 2008. These "DMV Saturdays" are an expansion of the Clerk's Office "Renew Monroe!" program that encourages residents to handle their DMV and Passport business locally. The Greece DMV office will be open from 8:30 a.m. to 12:30 p.m. during DMV Saturdays.


Monroe County Clerk Cheryl Dinolfo Outlines Changes to State's Graduated Driver's License Law Monroe County Clerk Cheryl Dinolfo today discussed a series of changes effective Monday, February 22, 2010 regarding New York’s Graduated License Law. Dinolfo said the changes – intended to protect younger drivers – are pertinent to junior permit holders that had scheduled their skills test for on or after February 22, 2010.
County Clerks Announce Opposition To State Legislation Mandating Licensing of Bicycles

Monroe County Clerk Cheryl Dinolfo, Livingston County Clerk Jim Culbertson, Cayuga County Clerk Susan Dwyer and Wayne County Clerk Michael Jankowski today announced their strong opposition to proposed state legislation mandating the licensing of bicycles.

 

The bill, introduced in the State Assembly by Assemblyman Michael DenDekker, would mandate the licensing and inspection of all personal bicycles in New York State.


Click here to read the entire press release.
Clerk Dinolfo Announces Electronic Recording of Land Records

Rochester – Monroe County Clerk Cheryl Dinolfo announced today that Rochester and Monroe County residents will soon be able to file certain land records in the County Clerk’s Office online, saving customers the costs associated with traveling downtown or mailing in their documents to be recorded and providing a great convenience by allowing documents to be sent electronically to the County Clerk’s Office.
 

Last week the New York State Legislature opened the door to permit the electronic recording of land records such as deeds and mortgages in New York State.  The legislation, which overwhelmingly passed both the Senate (S.2373A) and the Assembly (A687A), provides that electronic recording of land records will be authorized in one year, allowing for Statewide standards to be set.

Click here to read the entire press release.

 


 

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