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DMV Mobile Service

 

Monroe County Clerk’s Mobile Service

Picture of Mobile Service van.

Delivering government services to you ... enhancing customer convenience.

The Monroe County Clerk’s Mobile Service visits three locations a day, five days a week—one on the County’s east side, one on the west—and now one in the City of Rochester.

We process routine DMV transactions.

Check out the convenience of our mobile service. View Mobile Service hours and locations or call our hotline at 585 753-1604.

Mobile Service Hotline
Call 585 753-1604 for up-to-date messages.

Mobile Service Transactions

Driver licenses, permits and non-driver ID cards

  • Renewals for operator and motorcycle licenses, permits, and non-driver ID cards;
  • CDL renewals (except with HazMat or towing endorsements);
  • Written tests for operator and motorcycle permits, Passports are accepted as proof of date of birth at Metro Mobile only (until 2:30 p.m.);
  • Duplicates for all types of licenses, permits, and non-driver ID cards;
  • Amendments to all types of licenses, permits, and non-driver ID cards;
  • Enhanced Driver Licenses (Metro Mobile only);
  • Conversions of out-of-state driver licenses to New York (Metro Mobile only).

Registrations

  • Renewals;
  • New plates for passenger and commercial vehicles, trailers and motorcycles;
  • Duplicate plates for passenger and commercial vehicles, trailers and motorcycles;
  • Amendments to registrations for all vehicle types;
  • Plate transfers (from one vehicle to another) for all vehicle types;
  • Plate surrenders.

Mobile Service Hours and Locations

Picture of people using Mobile Service.

The Monroe County Clerk’s Mobile Service brings DMV services to convenient locations near you!

Hours of Operation

  • Mobile Service locations are open from 10:00 a.m. until 3:30 p.m. (permit testing until 2:30 p.m.).

   Metro Mobile Location

  • Mondays: City Place, 50 W. Main St.
  • Tuesdays: City Place, 50 W. Main St.
  • Wednesdays: County Parks Office, 171 Reservoir Ave.
  • Thursdays: County Parks Office, 171 Reservoir Ave.
  • Fridays: City Place, 50 W. Main St.
    •  

      Eastside Mobile Location

  • Mondays: Webster Town Library, 980 Ridge Rd.
  • Tuesdays: Penfield Town Hall, 3100 Atlantic Ave. *(Closed May 27 only)*
  • Wednesdays: E. Rochester Village Office, 120 W. Commercial St.
  • Thursdays: Pittsford Town Hall, 11 South Main St.
  • Fridays: Perinton Town Hall, 1350 Turk Hill Rd.
    •  

      Westside Mobile Locations

  • Mondays: Parma Town Hall, 1300 Hilton-Parma Corners Rd.
  • Tuesdays: Chili Town Hall, 3333 Chili Ave.
  • Wednesdays: Ogden Town Hall, 269 Ogden Center Rd.
  • Thursdays: Clarkson Town Court, 3655 Lake Rd.
  • Fridays: Gates Town Hall, 1605 Buffalo Rd.

* The lower level of Highland Park Office on Reservoir Avenue is not fully accessible to people with mobility impairments.  The Auto License Bureau Offices located in Henrietta (Suburban Plaza), Greece (Mall at Greece Ridge) and Irondequoit (Titus Mall) are all fully accessible, offer the same services and are open the same hours as this mobile unit.  All other mobile units are also fully accessible.

     

    Forms of Payment

    The Monroe County Clerk's Office and Auto License Bureaus accept cash, checks made payable to “Monroe County Clerk,” and all major credit cards.

     
     

Clerk Right Now

Pittsford Town Hall and Greece Town Hall To Host Passport Services County Clerk staff will be available every Wednesday at the Pittsford Town Hall and every Thursday at the Greece Town Hall from 9:00 a.m. to 4:00 p.m. to provide the entire range of passport services at the two locations, including photos and expedited applications, without need for an appointment.
Renew Monroe Monroe County Clerk Cheryl Dinolfo launched "Renew Monroe", encouraging residents to renew their vehicle registrations at local DMV offices. Over $500,000 annually could be kept working here if every vehicle owner in Monroe County participated in the new program. Residents can mail their renewals to the Henrietta DMV Office, use a convenient drop box, or for immediate return of their registration, use an Express Line at any permanent DMV branch.
Special Passport Dates for 2014 The Monroe County Clerk's Office is open Monday through Friday from 9:00 a.m. to 5:00 p.m. to process passport applications. In addition, Monroe County Clerk Cheryl Dinolfo will host special passport services in 2014. Please click here for a detailed list.
Passport Saturdays in 2014

The Monroe County Clerk's Downtown Office at 39 West Main Street will be open from 9:00 a.m. until 12:00 p.m. on the following Saturdays in 2014 to handle the processing of Passport applications.

January 25

February 22

March 29

April 26

May 31

June 28

July 26

August 30

September 27

October 25

November 29

Greece DMV at the Mall at Greece Ridge Open the Last Saturday of Every Month

County Clerk Cheryl Dinolfo opens the Greece DMV office on the last Saturday of every month. These "DMV Saturdays" are an expansion of Dinolfo's "Renew Monroe!" program that encourages residents to handle their DMV and Passport business locally. The Greece DMV office will be open from 8:30 a.m. to 12:30 p.m. on DMV Saturdays.


Monroe County Clerk Cheryl Dinolfo Outlines Changes to State's Graduated Driver's License Law Monroe County Clerk Cheryl Dinolfo today discussed a series of changes effective Monday, February 22, 2010 regarding New York’s Graduated License Law. Dinolfo said the changes – intended to protect younger drivers – are pertinent to junior permit holders that had scheduled their skills test for on or after February 22, 2010.
Cheryl Dinolfo Adds Helpful Information on New York State Gun Law to County Clerk Website In an effort to provide information to Monroe County Pistol Permit Holders to answer questions about the New York Secure Ammunition and Firearms Enforcement Act (NYSAFE ACT), Monroe County Clerk Cheryl Dinolfo has created a new section on the Monroe County Clerk's website that includes a brief analysis on the new law, a New York State Police hotline for customer's to call and a link to the State FAQ website.
County Clerk Cheryl Dinolfo Provides Yellow Dot Program Kits In All DMV Offices

Yellow Dot is a free program designed to help first responders provide life-saving medical attention in the event of an emergency.  It puts vital medical information in the hands of first responders at the unfortunate times when split-second decision making matters the most.

Click here to read more...

County Clerk Cheryl Dinolfo Creates Online Registry for NYSAFE Act Privacy Form Monroe County Clerk Cheryl Dinolfo has created an on-line registry on the County Clerk’s website for Monroe County Pistol Permit holders to sign up to have the NYSAFE Act privacy form e-mailed to them. This provides customers the convenience of receiving the form immediately when it becomes available and saves them a trip downtown to obtain the form.

Click here to read more...
County Clerk Cheryl Dinolfo Announces E-Z Pass On-the-Go Tags Are Now Available in Local DMV Offices

Monroe County Clerk Cheryl Dinolfo announced today that NYS Thruway E-Z Pass On-the-Go tags are now available for purchase at Greece, Henrietta and Irondequoit DMV Branch Offices. Customers are able to pay for their tags with cash, check or credit card.

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