Skip navigation.

Login | Register | Help | Contact Us | FAQ | Site Map

Environmental Services (DES)

Contact Information

Picture of Michael J. Garland, P.E.

Michael J. Garland, P.E.



Department of Environmental Services

7100 City Place

50 W. Main St.

Rochester, NY


Phone: 585 753-7600


Protecting the Environment

Protecting the county’s land and water from pollution represents the most basic aspect of environmental protection. To control the sheer magnitude of industrial and residential solid waste and wastewater generated by our society demands a coordinated, comprehensive and forward-looking approach. The Monroe County Department of Environmental Services (DES) combines advanced wastewater and solid waste management into one sophisticated and proactive organization.

The staff members of these divisions work together, both in the office and out in the field, to minimize the adverse impacts that our county’s population has on its surrounding land and waterways.

The Divisions of DES

Contact Information

 Department of Environmental Services

  • Pure Waters: 585 753-7600 (Click HERE for Scale of Charges)
  • Billing Inquiries: 585 753-7600 (option #2)
  • Sewer Maintenance: 585 753-7600 (option #1)
  • Industrial Waste (spills, emergencies, violations and permits): 585 753-7600 (option #4)
  • Household Hazardous Waste Disposal: 585 753-7600 (Option #3)

Wastewater Treatment Facilities

  • Frank E. VanLare: 585 753-7600
  • VanLare Odor Hotline: 585 753-7635
  • Northwest Quadrant: 585 753-7300
  • Northwest Odor Hotline: 585 753-7635

Solid Waste Inquiries

  • General Information: 585 753-7600
  • Recorded Info line: 585 753-2438
  • Tours and Presentations: 585 753-7646
  • Recycling Center (Waste Management, Inc.): 585 254-0012
  • Resource Recovery Facility (Cascades Recovery): 585 527-8110 
  • Environmental Education: 585 753-7646
  • Transfer Station: 585 753-7509
  • Mill Seat Landfill: 585 494-3000

Recent DES Accomplishments

  • 2011:
    Monroe County ecopark opens 9/21/11 as a one-stop-drop-off to dispose of or recycle certain items.
  • 2010:
    Monroe County's Fleet Maintenance Division ranked the 17th best Government “Green Fleet” in North America by Government Fleet magazine. 
  • 2009:
    Monroe County Pharmaceutical Waste Collection Program receives recognition from the U.S. Environmental Protection Agency and the NYS Department of Environmental Conservation.
  • 2008:
    Monroe County Fleet Center opens Green Fueling Station on Scottsville Road.
  • 2007:
    Monroe County Mill Seat Landfill Gas Facility begins operations - landfill gas (methane) converted to "green" energy.
  • 2006:
    Biosolids trucked to landfills; wastewater treatment facility biosolids incineration ends.

Combined Sewer Overflow Abatement Program (CSOAP)

In 1993, a massive underground wastewater tunnel system became fully operational, completing over 20 years of design and construction. This Combined Sewer Overflow Abatement Program (CSOAP) has drastically improved the quality of Rochester area waters by virtually eliminating the 60-70 annual sewer overflows that had occurred prior to its existence. The county took advantage of federal and state programs, which paid for nearly 88 percent of the tunnel system’s $550 million design and construction costs. This tunnel system, along with Pure Water’s expanding sewer collection system, has allowed for the connection of county towns and villages and the elimination of 31 of 40 small, inefficient treatment plants discharging to local waters. The Pure Waters system has become a model to other communities nationwide.

Environmental Facilities Tours

Picture of stacks of plastic containers after being baled at recycling center.

Tours of the Monroe County Recycling Center, located at 384 Lee Road, can be scheduled for community, scouting and school groups. Similar tours of Monroe County wastewater treatment facilities and the Mill Seat Landfill are subject to the operational, seasonal, and maintenance schedules of each facility.

To set up a Recycling Center or Wastewater Treatment Facility tour, call 585 753-7646. A tour of the Mill Seat Landfill can be arranged by calling 585 494-3000. When calling, please be prepared with the following information:

  • Name of your organization
  • Number of people in your group
  • Audience interests and age range
  • Phone number of a contact person
  • Two alternate dates