Human Services
Contact Information
Kelly Reed
Commissioner
Department of Human Services
111 Westfall Rd.
Rochester, NY 14620
Phone: 585 753-6298
Fax: 585 753-6296
Department Overview
The Department of Human Services has as its goal a common sense human service delivery system that is comprehensive, responsive, coordinated and based on measurable results. The department provides various forms of assistance to citizens of Monroe County including income support, medical assistance and comprehensive services designed to promote a higher quality of life for children, families and disadvantaged or elderly adults.
Strategic Initiatives
Integrated County Planning
Building Strengths in Youth Families and Communities
In 1998, the Office of Children and Family Services (OCFS) was formed from the merger of the NYS Department of Social Services and the NYS Division for Youth. OCFS developed a five year demonstration project designed to encourage the local development of strategies to integrate youth and family services planning.
Since 1998 the Rochester-Monroe County Youth Bureau and the Monroe County Department of Human Services along with key community partners have been developing an ambitious multi-phased strategy to incorporate the state requirements and develop a common sense youth and family service system that is responsive, comprehensive, coordinated and based on results.
Helpful Information
Monroe County has submitted an update to the 2007-2009 Child and Family Services Plans required by the NYS Office of Children and Family Services (OCFS). The Child Care Plan found in the Child and Family Services - Administrative Component has been approved by the State as of February 5, 2009. Monroe County is awaiting OCFS approval for the other sections. 
