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Civil Bureau : FAQ

Mailing Address:

130 South Plymouth Ave, Room #100
Rochester, New York 14614
Telephone Number:
Voice (585) 753-4320
Fax (585) 753-4288

Office Hours:

Monday through Friday, 9 a.m. to 5 p.m.
Closed Saturday, Sunday, and Holidays

Deputy Hours:

Monday through Thursday, 8:15 a.m. to 9:00 p.m.; Friday, 8:45 a.m. to 4:30 p.m.
Saturday as required, Sunday and Holidays closed

What information do I need for personal property levies?

We request that you provide:

  • A specific and detailed list of assets or the property upon which we will levy.

Additional information that is helpful includes:

  • VIN numbers for vehicles and equipment.
  • Serial numbers, color, make or model.
  • Any other combination of identifiers that would assist us in making our levy.

You may also be requested to supply someone to accompany the Sheriff to assist with property identification.

What information do I need for an income execution?

Most employers request the debtor's:

  • Last known address.
  • Social Security number.
  • Departmental number.
  • Employee ID number.

You must also provide the full correct name and address of the employer.

When may I anticipate checks on collection accounts?

Once an execution is working, we issue bi-weekly checks on all accounts once certain funds to be disbursed are cleared at the bank.

Crime Stoppers

Picture of the Lilac Arches in Highland Park.

We Need Your Help

If you know anything about any criminal activity, call Crime Stoppers at 585 423-9300. No one will ask your name and you may earn a cash reward of up to $5,000 if your information leads to an arrest and felony indictment. You will not be required to testify, and you will never be identified.

Threat Level

elevated