; Adam Bello, County Executive

DMV & Passport and Pistols Saturdays


The Monroe County Clerk's Office hosts Passports and Pistols and DMV Saturdays the last Saturday of each month (except the month of December).

Passport and Pistols Saturdays

Monroe County Office Building
39 W. Main Street
Downtown Rochester
9:00 a.m. to 12:00 p.m. 

No Appointment Necessary, Photos Are Available, Plenty of Free Parking

In addition to passport and pistol permit services, Monroe County veterans can also obtain their Veteran Discount Card at the County Clerk's office from 9:00 a.m. to 12:00 p.m.

The Veteran’s Discount Card program provides free photo ID cards to Monroe County veterans which provides them with access to discounted services at participating businesses throughout Monroe County as a way to help honor and support them for their service. Veterans can obtain their card by filing their original or certified copy of their discharge papers (form DD214) with the Clerk’s Office or by having the office confirm that the DD214 has already been filed. For more information on the program, please visit

Click Here For Additional Passport Information

DMV Saturdays

Greece DMV Office
West Entrance (#2)
Mall At Greece Ridge Center
8:30 a.m. to 12:30 p.m. - Learner's Permit Tests Are Administered Until 11:30 a.m.

Vital Records will be on site at the Greece DMV from 8:30 a.m. to 12:00 p.m. to process certified birth transcripts to interested customers. Monroe County charges $30 per certified record. Customers may pay with cash, check, money order or credit card. Checks and money orders must be made payable to Monroe County Vital Records. Identification is required. Please see additional information at:

Click Here For Additional DMV Information

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Send DMV Questions in our Online Portal


DMV Helpline*: (585) 753-1604

Our helpline is a voicemail-only system.*

Downtown Filing Office

Now open with some restrictions

General Phone:
(585) 753-1600
Customer Service Phone (Non-DMV Issues):
(585) 753-1620
Pistol Permit Department Phone: 
(585) 753-1642
Pistol Permit Department Email:
**When possible email is the best method of communication as all phone numbers are voicemail only systems**