Monroe County, NY

Provider Open Access/Walk-In Times

Mental Health and Substance Use services remain available during COVID-19.  Services are being delivered primarily by telephone or video technology.  Refer to the list below for contact information to either connect to your current provider or plan for new admissions.

The information below lists services where walk-in times are available and a list of providers with basic contact information to use to inquire about appointment availability.  This is not intended to be a comprehensive list of all services available in our community.

 

What if I can't wait?

If you require immediate/emergency care, click here for a list of resources.

Mental Health Clinic open access/walk-in times:

In addition to the wait times for initial appointments at mental health clinics listed in the tables below, some providers also offer regular open access (i.e. walk-in, no appointment required) times for intakes. Walk in times for mental health clinic services are currently available at the following sites:

Catholic Family Center- Clinton Ave (Adult & Child/Youth)
87 N. Clinton Avenue, Rochester NY, 14604, (585) 546-7220
Mondays 1-3pm; Tuesdays, Wednesdays, & Thursdays 9-11am

Liberty Resources (Adult & Child/Youth)
175 Humboldt Street, Rochester, NY (585) 410-3370
Mondays, Wednesdays & Thursdays 8:30am-11:00am & Tuesdays 10:30am-1:00pm

Rochester Regional Health Genesee Behavioral Health Center (Adult & Child/Youth)
224 Alexander Street, Rochester NY, 14607, (585) 922-7770
Adults: Tuesdays & Thursdays 8:30-11:30am to be seen between 9:00-3:00pm
Child/Youth: Mondays 9:30-12:30pm; Wednesdays & Fridays 8:30-10:30am

Rochester Rehabilitation (Adult only)
1000 Elmwood Avenue, Rochester NY, 14620, (585) 271-2520
Thursday mornings 8:30-9:30am

Substance Use Clinic open access/walk-in times:

In addition to the wait times for initial appointments at substance use clinics listed in the tables below, some providers also offer regular open access (i.e. walk-in, no appointment required) times for intakes. Walk in times for substance use clinic services are currently available at the following sites:

Catholic Family Center (Adult only)
87 N. Clinton Avenue, Rochester NY, 14608, (585) 546-7220
Monday to Thursday 8:30am to 3pm, Friday 8:30am-12pm

Same day Medication-Assisted Treatment Services (MATS) Monday to Friday 8:30am-12pm

Huther Doyle (Adult only)
360 East Avenue #200, Rchester NY, 14604, (585) 525-5100
Monday thru Thursday 8am-5pm & Fridays 8am-3pm

 

Substance Use Clinic Services - Adult

Provider Availability
Action for a Better Community
33 Chestnut Street , Suite 100, Rochester NY, 14604, (585) 325-5116
Call Provider
updated 02/14/20
Baden Street Settlement of Rochester
585 Joseph Ave, Rochester NY, 14605, (585)325-4910
Call Provider
updated 03/05/21
Catholic Family Center
79 N. Clinton Avenue, Rochester NY, 14604, (585) 262-7000
See walk in hours above
updated 08/02/21
Conifer Park
556 South Clinton Ave, Rochester NY, 14620, (585) 442-8422
No Wait
updated 03/05/21
Delphi Rise
835 West Main St, Rochester NY, 14611, 585-467-2230
Call Provider
updated 03/05/21
Huther Doyle
360 East Avenue # 200, Rochester NY, 14604, (585) 325-5100
See walk in hours above
updated 03/05/21
Rochester Regional Health Brighton Behavioral Health Center
Crossroads Office Park, Bldg.#2, 2000 Winton Road, Rochester NY, 14618, (585) 723-7740
Call Provider
updated 02/14/20
Rochester Regional Health Evelyn Brandon Behavioral Health Center
81 Lake Avenue, Rochester NY, 14608, (585) 723-7740
Call Provider
updated 02/14/20
Rochester Regional Health Greece Chemical Dependency
1565 Long Pond Road, Rochester NY, 14626, (585) 723-7740
Call Provider
updated 02/14/20
Rochester Regional Health Rochester Behavioral Health Center
490 East Ridge Road, Rochester NY, 14621, (585) 922-2500
Call Provider
updated 02/14/20
Strong Behavioral Health, Strong Recovery Chemical Dependency
300 Crittenden Boulevard, Rochester NY, 14642, (585) 275-7545
Call Provider
updated 02/14/20
Villa of Hope Outpatient Clinic
1099 Jay Street, Building J, 2nd Floor, Rochester NY, 14611, (585) 328-0834
Call Provider
updated 03/05/21
Westfall Associates
919 Westfall Road, Building B, Suite 60, Rochester NY, 14618, 585-473-1500
Call Provider
updated 02/14/20

Mental Health Clinic Services - Adult

Provider Availability
Catholic Family Center
79 N. Clinton Avenue, Rochester NY, 14604, (585) 262-7000
See walk in hours above
updated 08/02/21
FLACRA
339 East Avenue, Suite 303, Rochester NY, 14604, (585) 434-2633
Walk-ins Welcome
updated 03/05/21
Healing Connection, Inc.
1320 University Ave, Rochester NY, 14607, (585) 641-0281
Call provider
updated 03/05/21
Liberty Resources
175 Humboldt Street, Rochester NY, (585) 410-3370
See walk in hours above
updated 03/05/21
Rochester Psychiatric Center
1111 Elmwood Avenue, Rochester NY, 14620, (585) 241-1200
Call for availability and admission criteria
updated 07/02/14
Rochester Regional Health Evelyn Brandon Behavioral Health Center
81 Lake Avenue, Rochester NY, 14608, (585) 723-7740
Call Provider
updated 02/14/20
Rochester Regional Health Genesee Behavioral Health Center
224 Alexander Street, Rochester NY, 14607, (585) 922-7770
See walk in hours above
updated 02/14/20
Rochester Regional Health Pinewild Behavioral Health Center
100 Pinewild Drive, Rochester NY, 14606, (585) 723-7740
Call Provider
updated 02/14/20
Rochester Regional Health Rochester Behavioral Health Center
490 East Ridge Road, Rochester NY, 14621, (585) 922-2500
Call Provider
updated 02/14/20
Rochester Rehabilitation
1000 Elmwood Avenue, Door 5, Rochester NY, 14620, (585) 271-2520 (Clinic); 256-3430 (PROS)
See walk in hours above
updated 02/14/20
Strong Behavioral Health, Deaf Wellness Clinic
300 Crittenden Boulevard, Rochester NY, 14642, (585) 275-6785 V/TTY or 275-3812 V
Call provider
updated 02/14/20
Strong Behavioral Health, Family Therapy Service
300 Crittenden Boulevard, Rochester NY, 14642, (585) 275-8321
Call Provider
updated 02/14/20
Strong Behavioral Health, General Adult Psychiatry
300 Crittenden Boulevard, Rochester NY, 14642, (585) 275-3535
Call Provider
updated 02/14/20
Strong Behavioral Health, Lazos Fuertes
300 Crittenden Boulevard, Rochester NY, 14642, (585) 276-4144
Call Provider
updated 02/14/20
Strong Behavioral Health, Older Adults Service
315 Science Parkway, Suite 200, Rochester NY, 14620, (585) 279-7849
Call Provider
updated 02/14/20
Strong Behavioral Health, Strong Ties Community Support Program
2613 West Henrietta Road, Rochester NY, 14623, (585) 279-4900
Call Provider
updated 02/14/20
Villa of Hope Outpatient Clinic
1099 Jay Street, Building J, 2nd Floor, Rochester NY, 14611, (585) 328-0834
Call Provider
updated 03/05/21

Mental Health Clinic Services - Child & Youth

Provider Availability
Catholic Family Center
79 N. Clinton Avenue, Rochester NY, 14604, (585) 262-7000
See walk in hours above
updated 08/02/21
Healing Connection, Inc.
1320 University Ave, Rochester NY, 14607, (585) 641-0281
Call provider
updated 03/05/21
Liberty Resources
175 Humboldt Street, Rochester NY, (585) 410-3370
See walk in hours above
updated 03/05/21
Rochester Regional Health Genesee Behavioral Health Center
224 Alexander Street, Rochester NY, 14607, (585) 922-7770
See walk in hours above
updated 02/14/20
Strong Behavioral Health, Child & Adolescent Clinic - Crittenden Blvd
300 Crittenden Boulevard, Rochester NY, 14642, (585) 279-7800
Call Provider
updated 02/14/20
Strong Behavioral Health, Child & Adolescent Clinic - Science Parkway
315 Science Parkway, Suite 100, Rochester NY, 14620, (585) 279-7800
Call Provider
updated 02/14/20
Villa of Hope Outpatient Clinic
1099 Jay Street, Building J, 2nd Floor, Rochester NY, 14611, (585) 328-0834
Call Provider
updated 03/05/21

Suboxone Availability within Substance Use Clinic

Provider Availability
Catholic Family Center
79 N. Clinton Avenue, Rochester NY, 14604, (585) 262-7000
Call Provider
updated 08/02/21
Delphi Rise
835 West Main St, Rochester NY, 14611, 585-467-2230
Call Provider
updated 03/05/21
Huther Doyle
360 East Avenue # 200, Rochester NY, 14604, (585) 325-5100
Call Provider
updated 03/05/21
Rochester Regional Health Brighton Behavioral Health Center
Crossroads Office Park, Bldg.#2, 2000 Winton Road, Rochester NY, 14618, (585) 723-7740
Call Provider
updated 02/14/20
Rochester Regional Health Evelyn Brandon Behavioral Health Center
81 Lake Avenue, Rochester NY, 14608, (585) 723-7740
Call Provider
updated 02/14/20
Rochester Regional Health Greece Chemical Dependency
1565 Long Pond Road, Rochester NY, 14626, (585) 723-7740
Call Provider
updated 02/14/20
Strong Behavioral Health, Strong Recovery Chemical Dependency
300 Crittenden Boulevard, Rochester NY, 14642, (585) 275-7545
Call Provider
updated 02/14/20
Villa of Hope Outpatient Clinic
1099 Jay Street, Building J, 2nd Floor, Rochester NY, 14611, (585) 328-0834
Call Provider
updated 03/05/21

Substance Use Clinic Services - Youth

Provider Availability
Conifer Park
556 South Clinton Ave, Rochester NY, 14620, (585) 442-8422
No Wait
updated 03/05/21
Rochester Regional Health Brighton Behavioral Health Center
Crossroads Office Park, Bldg.#2, 2000 Winton Road, Rochester NY, 14618, (585) 723-7740
Call Provider
updated 02/14/20
Rochester Regional Health Evelyn Brandon Behavioral Health Center
81 Lake Avenue, Rochester NY, 14608, (585) 723-7740
Call Provider
updated 02/14/20
Rochester Regional Health Greece Chemical Dependency
1565 Long Pond Road, Rochester NY, 14626, (585) 723-7740
Call Provider
updated 02/14/20
Villa of Hope Outpatient Clinic
1099 Jay Street, Building J, 2nd Floor, Rochester NY, 14611, (585) 328-0834
Call Provider
updated 03/05/21
Westfall Associates
919 Westfall Road, Building B, Suite 60, Rochester NY, 14618, 585-473-1500
Call Provider
updated 02/14/20

Specialized Services

Provider Availability
Healing Connection, Inc.
1320 University Ave, Rochester NY, 14607, (585) 641-0281
Call for evaluation
updated 03/05/21

PROS (Personalized Recovery Oriented Services)

Provider Availability
Rochester Regional Health Evelyn Brandon Behavioral Health Center PROS
81 Lake Avenue, Rochester NY, 14608, (585) 368-6982
Tours available without referral. Call: 585-368-6901, x8886
updated 02/14/20
Rochester Regional Health Genesee Behavioral Health Center
224 Alexander Street, Rochester NY, 14607, (585) 922-7770
Tours available without Referral. Call: 922-7200
updated 02/14/20
Rochester Rehabilitation
1000 Elmwood Avenue, Door 5, Rochester NY, 14620, (585) 271-2520 (Clinic); 256-3430 (PROS)
Call Provider
updated 02/14/20

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