On This Page
- The Retiree HRA Plan for Medicare Eligible County Retirees
- Medicare Concierge Service
- Advantages of the Retiree HRA Plan
- How to enroll in Medicare Coverage
- 2023 Medicare Annual Election Period - Oct 15 to Dec 7
- Monroe Retiree Medicare Assistance Program (MR MAP)
- Frequently Asked Questions (FAQs)
- Important Documents
- Insurance Carrier Contact Information
- How to use your HRA Card
- More Benefits Information
Medicare eligible County retirees and/or dependents are covered by the County's Retiree Health Reimbursement Account (HRA) Plan, but upon becoming Medicare eligible County retirees and/or dependents are no longer eligible for coverage under the terms of their prior plan and MUST elect Medicare Parts A & B AND enroll in a Medicare plan of their choosing.
Many retirees have asked whether the County could provide more choice for Medicare coverage - and now we do.
Medicare eligible County retirees and/or dependents have the freedom to choose from any Medicare coverage available in their area so they can select one that best fits their personal medical situation. Many Medicare plans are available for $0 premiums, or they can "buy up" to more expensive coverage using their HRA funds.
In addition to a Medicare plan of their choosing they will be covered by a County funded Retiree Health Reimbursement Account (HRA) Plan. The Retiree HRA Plan is an account and debit card which is administered by a professional third party administrator, Benefit Resource LLC (BRI).
The Retiree HRA Plan provides the flexibility and freedom to choose any Medicare coverage available in their area. They can select the coverage that fits their medical needs, their residence, budget, and any other criteria important to them.
A Retiree HRA is an IRS-approved, County-funded, tax-advantaged health benefit plan that reimburses for insurance premiums, out-of-pocket medical expenses, dental and vision expenses. HRA funds can be used to “buy up” to more expensive plans or unspent funds can be rolled over from year to year. The HRA moves with the retiree if they relocate out of the Rochester area.
Retirees may continue to obtain insurance through Excellus (including a $0 premium plan), but now have the freedom to pick among plans from MVP, United Healthcare and Aetna, as well as the other insurance carriers offering Medicare coverage where they live. The LifeSpan summary comparison chart lists Medicare Advantage plans available in the Rochester area.
With the new freedom of choice afforded by the Retiree HRA Plan, retirees and/or dependents must take action to ensure continued coverage.
Retirees and/or dependents Must:
- Enroll in Medicare Parts A & B
- Enroll in a Medicare Plan of their choosing (according to Federal rules the County can not enroll a retiree on their behalf)
Medicare benefit levels are subject to Federal approval and annual change. County health insurance policies are subject to changes in coverage and benefits, and in some instances termination. Monroe County is pleased to be able to provide you with a Retiree HRA Plan, but the County does not guarantee coverage or any specific plan(s) or level of benefits. The County has always selected the post-Medicare coverage for retirees. While County unions do not represent retirees, we have informed the various unions that represent active employees of this new flexible retiree health plan.
Monroe County knows that enrolling in Medicare and choosing a new plan can be complicated. That is why we have selected Health Economics Group (HEG) and NY Medicare Specialists to provide free Medicare Concierge Services to retirees who are Medicare eligible or who are approaching Medicare eligibility. The free concierge service can be provided in person 1-on-1, in a group, via telephone or online.
- INFORMATION on the advantages of the Retiree HRA plan and how it works
- EDUCATION and guidance in choosing a Medicare plan
- ADVICE on enrollment in Medicare Parts A & B
- ASSISTANCE with Medicare claim appeals
- Retiree select the Medicare coverage that's right for them.
- The County annually funds the HRA ($2400* in 2024).
- $0 premium plans are available.
- The HRA moves with the retiree if they relocate out of the Rochester area.
- HRA funds can be used to “buy-up” to more expensive plans.
- If the retiree's plan costs less than the HRA funding amount, they can use the excess to pay for co-pays and other IRS allowable expenses like dental and eye care.
- Unspent funds in the account may be rolled over from year to year.
* Retirees who become Medicare eligible mid-year will receive a prorated amount of full annual HRA allocation. e.g. if a retiree becomes Medicare eligible in July, they would receive 6/12th of the amount ($1200 for the remainder of 2024).
Your health can change each year, which is why it’s important to examine your health care coverage to make sure it meets your needs. For example, are you taking any new prescription drugs? Do you have wellness goals for this year? Is your doctor in the network? Don’t miss your window to select or change your Medicare plan...
The Medicare Annual Election Period (AEP) runs from October 15th through December 7th. During this time you can sign up for a plan or change plans. ARE YOU... UNSURE of what benefits your current health plan offers? CONFUSED about your Annual Notice of Change letter? INTERESTED in comparing plans from regional and national carriers? There may be a plan that will be even better for you! Attend a Monroe County Retiree information session to learn more about your HRA benefits and meet with an independent licensed agent who can provide you with a one-on-one, no-obligation assistance in choosing a plan that fits your needs. This free service is being offered to you by Monroe County. For more information visit the Medicare Concierge website.
MEDICARE 1-on-1 consultation includes: REVIEW of your current situation - Current medications, including any changes - Frequency of doctor visits - Your preference for regional or national insurer RECOMMENDATION on which plan is best for you ASSISTANCE with facilitating new plan enrollment LEARN ABOUT UPCOMING CHANGES AND ALL YOUR MEDICARE OPTIONS FOR 2024, INCLUDING ONES NOT PREVIOUSLY AVAILABLE.
Health Economics Group, 1387 Fairport Rd, Bldg. 1000, Suite A1, Fairport, NY 14450. Meetings Available By Appointment: CALL (585) 241-9500 ex. 317 to schedule.
Medicare eligible Monroe County retirees and their eligible spouses facing financial hardship can qualify for additional help with Medicare expenses through the County’s Monroe Retiree Medicare Assistance Program (MR MAP).
Medicare eligible retirees/spouses can qualify for MR MAP based on financial hardship in one of two ways, either:
- Having an Adjusted Gross Income (AGI) of 130% of the Federal poverty guideline (commonly known as the FPL , or Federal Poverty Level), or
- Enrollment in a Federal Medicare Savings Program (MSP).
Q: What is a retiree HRA?
A: A Retiree Health Reimbursement Account (HRA) is an IRS-approved, County-funded, tax-advantaged health benefit plan that reimburses retirees for health insurance premiums, out-of-pocket medical expenses, dental and vision expenses. A Retiree Health Reimbursement Account allows the County to make contributions to a retiree's account and provide reimbursement for eligible expenses. A retiree HRA plan is an excellent way to provide health insurance benefits and allow retirees the flexibility to pay for a wide range of medical expenses.
Q: What kind of expenses can be paid for with the Retiree HRA Plan?
A: The Retiree HRA Plan is designed to allow for reimbursement of insurance premium of Medicare coverage chosen by the retiree. In addition, they can use it to be reimbursed for medical co-pays and dental and vision expenses, as well as many other IRS approved medical expenses. Click for a list of eligible expenses.
Q: How does the HRA Card work with the Retiree HRA Plan?
A: The Retiree HRA Plan is administered by a professional third party administrator, Benefit Resource LLC (BRI). The retiree and/or dependent will receive an HRA Card linked to their account that works like a credit card for medical costs. The HRA Card can be managed online.
Q: What is my deadline to enroll in Medicare Past A & B and enroll in a Medicare Plan?
A: County Retirees and/or dependents MUST be enrolled in Medicare Part A & B AND enroll in a Medicare plan of their choosing prior to their Medicare Effective Date. For information about Medicare Effective dates, please visit Medicare's "Getting Started with Medicare" link.
A: Please visit the Medicare.gov for information on how and when to enroll in Medicare Part A & B. Their link "Getting Started with Medicare" contains useful information for Medicare eligible retirees and/or dependents. For assistance with understanding the enrollment process the County's free Medicare Concierge Service is available to you.
Q: How do I enroll in a Medicare Advantage Plan?
A: The Retiree HRA Plan gives you the freedom to choose any federally approved Medicare coverage available in your area. You MUST enroll in Medicare Parts A &B first and then you choose extra coverage in 3 easy ways:
- Enroll online or in person through th County's free Medicare Concierge Service.
- Enroll through the official Medicare website and choose from all available plans in your area.
- Enroll online or in person with any Medicare insurance carrier doing business in your area.
- Enroll with a Federally licensed Medicare enroller. The choice is yours!
Q: How do I get help choosing the right Medicare coverage?
A: With the freedom to choose comes the responsibility to make a selection and enroll in the coverage that is right for you. Monroe County is providing many options to help you choose.
- The County provides a free Medicare Concierge Service to help you enroll in Medicare and select the coverage that's right for you.
- Medicare.gov has a step-by-step process for choosing the coverage that’s right for you.
- Lifespan provides a side-by-side Medicare coverage comparison chart and offers education and assistance in person, online and over the telephone.
- Insurance carriers can be contacted directly for assistance.
- Federally licensed Medicare enrollers can answer questions for you.
Q: What happens if I don't enroll in Medicare Parts A & B?
A: When a County retiree and/or dependent becomes Medicare eligible they are no longer eligible for coverage under the terms of their prior medical plan and MUST elect Medicare Parts A and B AND enroll in a Medicare plan of their choosing. If the retiree and/or dependent fails to enroll in Medicare Parts A & B they will be without health insurance coverage.
Q: What happens if I don't enroll in a Medicare Plan?
A: If a retiree and/or dependent enrolls in Medicare Parts A & B but fails to enroll in a Medicare plan of their own choosing, the Federal government will default them to traditional Medicare, which does not include drug coverage. Federal regulations prevent the County from enrolling a retiree/dependent on their behalf. They will not be enrolled in a Medicare Advantage plan if they do not choose a plan. They are receiving HRA funds from the County but the County is not enrolling them in an insurance coverage.
Q: Is the County retiree dental insurance changing?
A: No. The County retiree dental insurance is not impacted by the Retiree HRA Plan. Your dental coverage is not changing. If you presently have retiree dental insurance through the County, this benefit continues.
Q: What if I still have questions?
A: Call the Medicare Concierge Hotline at 585-241-9500, ext. 317 (M-F, 9-5) or email at [email protected].
- Medicare Concierge Service Brochure
- Lifespan side-by-side Medicare Coverage Comparison Chart
- Beniversal HRA Card Instructions
- Beniversal Card and Managing HRA Plan claims online
- HRA Eligible Expenses
- Medicare Parts A & B Packet
You can enroll in Medicare coverage directly with any insurance company you choose.
- MEDICARE.GOV - Official Medicare website
- Aetna Medicare Page & phone number: 800-282-5366
- Excellus Medicare Page & phone number: 888-529-1386
- MVP Medicare Page & phone number: 800-324-3899
- United Healthcare Medicare Page & phone number: 877-596-3258
- Medicare Concierge Service Hotline: 585-241-9500, ext 317
- Monroe County Benefits Unit: 585-753-1744 (M-F, 9-5)
- NY Medicare Specialists
- Lifespan website
- EPIC - NYS Assistance with Prescription Drugs
If you have additional questions, please contact our Medicare Concierge Hotline at 585-241-9500, ext. 317 (M-F, 9-5) or email at [email protected] or our Benefits Unit at 585-753-1744 (M-F, 9-5) or email [email protected].
- Benefit Resource LLC (BRI)
- HRA FAQ
- Manage HRA Plan claims online
- HRA Claim Form
- More Benefits Information
- Official Medicare website
- Medicare Concierge Service Brochure
- EPIC - NYS Assistance with Prescription Drugs
- GRIPA Clinical Integration - helping you better navigate the health care system
- County Wellness Program - tips to live healthier
- TAD - Take As Directed - Rx safety
- 457 Deferred Compensation Plan - administered by ICMA-RC
- Dental Benefits - Administered by Excellus