MonroeCounty.gov; Adam Bello, County Executive

About The Sheriff's Office

Contact Us About Criminal Activity

You can help fight crime! If you, or someone you know, has any information about criminal activity, we ask that you help by sending us an e-mail message. The messages will be reviewed by a deputy during normal business hours. In an emergency please call 911 directly.

Rest assured that all information associated with your address will be treated as strictly confidential. If the information pertains to an investigation by another police agency we will forward the information directly to that department. Please include as much information as possible.

Frequently Asked Questions

Q. Where is the Monroe County Sheriff's Office located?

Sheriff's Headquarters is located in the Monroe County Public Safety Building on the Civic Center Plaza, 130 South Plymouth Avenue, Rochester, New York 14614. Our phone number is (585) 753-4178.

Q. What zone am I in?

Q. What number do I call in case of an emergency?

Call 911

Q. Does the Sheriff's Office offer fingerprinting services?

Fingerprinting services are available for all County residents for employment and pistol permit applications at the Sheriff's Central Records Unit. Fingerprinting services are available Monday-Thursday, 10:00 a.m. to 1:00 p.m and 2:00 p.m. to 7:00 p.m.; and Friday, 10:00 a.m. to 12:00 p.m. and 1:00 p.m. to 4:00 p.m. There is a $25.00 fee for fingerprints.

Q. How do I obtain a pistol permit?

Applications for pistol permits are only available through the Monroe County Clerk's Office at 39 West Main Street, Rochester, New York 14614.

Q. If I receive calls from solicitors requesting donations for various police related associations. Are these legitimate? Should I donate?

The Monroe County Sheriff's Office does not solicit over the telephone. Calls for other law enforcement agencies are generally done by telemarketing firms. If you decide to contribute to any of the organizations, always ask for the name, address and telephone number so that you may call back after careful consideration.

Donations may be made to the Monroe County Sheriff's Office through the Monroe County Sheriff's Foundation. Founded in 1991, the Monroe County Sheriff's Foundation, a non-profit organization, funds special Sheriff's Office projects, education and programs that cannot be realized with county funding alone.

Q. How do I formally recognize or make a complaint concerning an employee of the Sheriff's Office?

The Monroe County Sheriff's Office is recognized as one of the finest in the nation. Continual feedback from the citizens it serves is vital to improving all aspects of the Sheriff's Office. We encourage your comments and suggestions.

To formally recognize an employee you may contact his/her Supervisor or Command Officer by telephone at (585) 753-4178. You may write the Sheriff or Undersheriff directly.

You may file a complaint at any time by calling (585) 753-4178 or 911 and request a Sheriff's Supervisor or Command Officer contact you at your location. You may contact Internal affairs by calling (585) 753-4519, Monday through Friday, 9am - 5pm. You may also write the Sheriff, Undersheriff or Internal Affairs directly.

  • MCSO Internal Affairs, Monroe County Public Safety Building, 130 S. Plymouth Avenue, Rochester, NY, 14614, 6th Floor 
    View Internal Affairs Statistics
  • MCSO Administration, Monroe County Public Safety Building, 130 S. Plymouth Avenue, Rochester, NY, 14614, 6th Floor

MCSO Sheriff's Foundation

The Monroe County Sheriff’s Foundation was established in 1991 by then, Undersheriff Patrick O'Flynn, Sheriff Andrew P. Meloni and a group of local area business leaders. The intent of this organization is simple: to provide support for special Sheriff’s Office projects and equipment that cannot be funded by county tax dollars alone. The Foundation provides additional funding for programs and services that directly affect the safety and well-being of our community.

Contributions to the Foundation are tax deductible and have been used to support many worthwhile programs such as Sheriff’s Explorers, DARE, Sheriff’s Summer Camp and Minority Achievers Program Scholarships. Tax-deductible donations have also helped fund equipment purchases such as a video enhancement system used by the Criminal Investigation Section, Hazardous Devices robot equipment, road spikes, medical supply kits to outfit all road patrol vehicles and sound system, display boards and public relations materials for the Community Services Unit. The Foundation has also been instrumental in funding this MCSO expanded Web site.

Sheriff's Foundation Website

Donations to the Foundation allow county residents to become partners with law enforcement. Tax-deductible contributions may be made to the Monroe County Sheriff’s Foundation and mailed to:

Monroe County Sheriff’s Foundation
28 West Main Street

Suite 111

Rochester, NY 14614

Organizational Excellence

"Excellence through Exceptional Service"

Mission: The Monroe County Sheriff's Office is committed to securing a safe community and maintaining the trust and respect of those we serve by providing exemplary law enforcement and correctional services.

Vision: The Monroe County Sheriff's Office achieves excellence in service and operations by anticipating and responding to the ever-changing needs of our community.

Core Values: Respect, Integrity, Teamwork, Excellence

what we believe and what we stand for

Respect (tolerance, civility, professionalism, cooperation)

Because we value respect...

  • I listen to my colleagues, community members, and collaborative organizations
  • I seek to understand
  • I treat others the way I want my loved ones to be treated
  • I am compassionate and helpful
  • I acknowledge and overcome my personal biases in order to treat everyone with dignity
  • I am considerate of all property, beliefs, symobolism and persepctives
  • I conduct myself in a way that earns respect and hold my teammates to high standards

Integrity (trust, accountability, responsibility for public safety outcomes, incorporating honesty in the process of making all decisions)

Because we value integrity...

  • I will do the right thing, even when no one is looking
  • I am transparent and openly share information with my colleagues, partners, and the community
  • I hold my team members to high standards and expect them to do the same for me
  • I will do what I say I will do
  • I follow up and follow through in order to build trust 

Teamwork (leadership, support, trust, cooperation, collaboration)

Because we value teamwork...

  • I collaborate and share knowledge while building strong relationships
  • I seek out different points of view, regardless of rank or position, in order to find the best outcome
  • I approach challenges with an open-mind
  • I work to build others up in all I do
  • I give and receive feedback in a constructive way that is aligned with our values

Excellence (service, partnerships, workforce, ingenuity)

Because we value excellence...

  • I intentionally learn from my mistakes in order to continuously improve and commit to not repeat mistakes
  • I give my best every day and am passionate about our work
  • I am proud of our profession and set the highest standards for my training and personal conduct
  • I empower and mentor others in order to create more leaders within the organization and community

Code of Ethics

Code of Ethics of the Office of the Sheriff

As a constitutionally elected Sheriff, I recognize and accept that I am given a special trust and confidence by the citizens and employees whom I have been elected to serve, represent and manage. This trust and confidence is my bond to ensure that I shall behave and act according to the highest personal and professional standards. In furtherance of this pledge, I will abide by the following Code of Ethics.

I SHALL ENSURE that I and my employees, in the performance of our duties, will enforce and administer the law according to the standards of the U.S. Constitution and applicable State Constitutions and statutes so that equal protection of the law is guaranteed to everyone. To that end I shall not permit personal opinions, party affiliations, or consideration of the status of others to alter or lessen this standard of treatment of others.

I SHALL ESTABLISH, PROMULGATE AND ENFORCE a set of standards of behavior of my employees which will govern the overall management and operation of the law enforcement functions, court-related activities, and corrections operations of my agency.

I SHALL NOT TOLERATE NOR CONDONE brutal or inhumane treatment of others by my employees nor shall I permit or condone inhumane or brutal treatment of inmates in my care and custody.

I STRICTLY ADHERE to standards of fairness and integrity in the conduct of campaigns for election and I shall confirm to all applicable statutory standards of election financing and reporting so that the Office of Sheriff is not harmed by the actions of myself or others.

I SHALL ROUTINELY CONDUCT or have conducted an internal and external audit of the public funds entrusted to my care and publish this information so that citizens can be informed about my stewardship of these funds.

I SHALL FOLLOW the accepted principle of efficient and effective administration and management as the principle criteria for my judgments and decisions in the allocation of resources and services in law enforcement, court related and corrections functions of my Office.

I SHALL HIRE AND PROMOTE only those employees or other who are the very best candidates for a position according to accepted standards of objectivity and merit. I shall not permit other factors to influence hiring or promotion practices.

I SHALL ENSURE that all employees are granted and receive relevant training supervision in the performance of their duties so that competent and excellent service is provided by the Office of the Sheriff.

I SHALL ENSURE that during my tenure as Sheriff, I shall not use the Office of the Sheriff for private gain.

I ACCEPT AND WILL ADHERE TO THIS CODE OF ETHICS. In so doing, I also accept responsibility for encouraging others in my profession to abide by this code.

Code of Ethics of the Position of Deputy Sheriff

As a Deputy Sheriff, I recognize that I am given a special trust and confidence by the Sheriff and the public that I serve. This trust and confidence is my bond to ensure that I shall behave and act according to the highest professional principles. In furtherance of this pledge, I will abide by the following Code of Ethics:

I SHALL ENSURE that in the performance of my duties, I will enforce and administer the law according to the principles of the United States Constitution and applicable laws of our state, so that equal protection of the law and due process are guaranteed to everyone. To that end, I shall not permit personal opinions, biases, prejudices, party affiliation, or consideration of the status of others to alter or lessen these principles.

I SHALL DEMONSTRATE standards of behavior consistent with the responsibilities, duties, obligations, and functions of a Deputy Sheriff.

I SHALL NOT ENGAGE IN NOR CONDONE brutal, cruel, or inhumane treatment of others or of inmates in my care and custody.

I SHALL ADHERE, at all times, to the standards and principles of honesty and integrity, and I shall keep my private life unsullied as an example to all.

I SHALL ENSURE that there is proper use and accountability of property and funds entrusted to my care.

I SHALL PRACTICE sound judgments and decisions in fulfilling the assigned responsibilities, duties and functions of my position as Deputy Sheriff.

I SHALL ENDEAVOR to maintain those standards of objectivity and merit for which I was hired, to the best of my ability.

I SHALL ENDEAVOR to perform my duties in a competent and excellent manner according to the standards given to me in my training and supervision.

I SHALL ENSURE that during my tenure I shall not use the position of Deputy Sheriff for personal gain or self-aggrandizement, and I will conduct myself in the position of Deputy Sheriff according to the best of my skill and power.

I ACCEPT and will adhere to this Code of Ethics. In so knowing I also accept responsibility for encouraging others in my profession to abide by this Code.

  print this page    email this page    back to top

Accessibility and Standards · Disclaimer and Privacy Policy · Non-Discrimination Policy

Official Site of Monroe County, New York. Copyright © 2019 Monroe County. All Rights Reserved.
Comments or suggestions? Please Contact Us

Email Newsletter Signup
Youth Advocate Awards