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Auto License Bureau

Picture of license plates and DMV forms.

Acting as an agent for the State of New York, the Monroe County Clerk administers the County’s Auto License Bureau.

DMV Services and Information

  • Driver Licenses
  • Non-Driver Identification
  • Learner Permits
  • Vehicle Registration
  • Commercial Driver Licenses (CDL)
  • Plate Surrender
  • Enforcement Transactions

You can find detailed DMV information, answers to many motor vehicle questions, complete several basic transactions, and access the most commonly used forms by using the link provided below to go to the New York State Department of Motor Vehicles website.

New York State Department of Motor Vehicles Information:
New York State DMV
DMV Phone Numbers
DMV Forms

Telephone Service

DMV information is also available by telephone at 518-486-9786. In addition to a 24 hour automated service, live operators are available during normal business hours.

Hours and Locations

View the Auto License Bureau hours and locations or call the Monroe County Auto License Bureau 24-hour Hot Line at 585-753-1604.Picture of the inside of Auto License Bureau.

DMV Mobile Services

The Monroe County Clerk's DMV Mobile Service visits three locations a day, five days a week - one on the County's east side, one of the west and one in the City of Rochester.

Please note the following traffic pattern changes for Reservoir Avenue during the Lilac Festival.  From May 10 to May 19, Reservoir Avenue will be one way Westbound, from Pinetum Dr./Doctors Dr. to Mt. Hope Ave.  For more information visit: http://www.rochesterevents.com/festivals-events/lilac-festival/getting-here

Forms of Payment

The Monroe County Clerk’s Office and Auto License Bureaus accept cash, checks made payable to “Monroe County Clerk,” and all major credit cards.

Parking and Traffic Tickets

The Auto License Bureau does not handle parking violations and cannot answer your questions about parking tickets. We do not regulate parking. Contact the locality if you have parking tickets or questions about local regulations. Failure to answer parking tickets may result in barring renewal of your auto registration or a registration suspension.

In Monroe County, traffic tickets for moving violations are handled by local courts. In the City of Rochester, the New York State DMV Traffic Violations Bureau (TVB) handles non-criminal moving violations. Criminal traffic violations in these areas, such as DWI or reckless driving, are handled by criminal courts. Contact the local criminal court.

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Clerk Right Now

Pittsford Town Hall and Greece Town Hall To Host Passport Services County Clerk staff will be available every Wednesday at the Pittsford Town Hall and every Thursday at the Greece Town Hall from 9:00 a.m. to 4:00 p.m. to provide the entire range of passport services at the two locations, including photos and expedited applications, without need for an appointment.
Renew Monroe Monroe County Clerk Cheryl Dinolfo launched "Renew Monroe", encouraging residents to renew their vehicle registrations at local DMV offices. Over $500,000 annually could be kept working here if every vehicle owner in Monroe County participated in the new program. Residents can mail their renewals to the Henrietta DMV Office, use a convenient drop box, or for immediate return of their registration, use an Express Line at any permanent DMV branch.
Special Passport Dates for 2013 The Monroe County Clerk's Office is open Monday through Friday from 9:00 a.m. to 5:00 p.m. to process passport applications. In addition, Monroe County Clerk Cheryl Dinolfo will host special passport services in 2013. Please click here for a detailed list.
Passport Saturdays in 2013

The Monroe County Clerk's Downtown Office at 39 West Main Street will be open from 10:00 a.m. until 2:00 p.m. on the following Saturdays in 2013 to handle the processing of Passport applications.

January 26

February 23

March 30

April 27

May 25

June 29

July 27

August 31

September 28

October 26

November 30
Greece DMV at the Mall at Greece Ridge Open the Last Saturday of Every Month

County Clerk Cheryl Dinolfo opens the Greece DMV office on the last Saturday of every month. These "DMV Saturdays" are an expansion of Dinolfo's "Renew Monroe!" program that encourages residents to handle their DMV and Passport business locally. The Greece DMV office will be open from 8:30 a.m. to 12:30 p.m. on DMV Saturdays.
Monroe County Clerk Cheryl Dinolfo Outlines Changes to State's Graduated Driver's License Law Monroe County Clerk Cheryl Dinolfo today discussed a series of changes effective Monday, February 22, 2010 regarding New York’s Graduated License Law. Dinolfo said the changes – intended to protect younger drivers – are pertinent to junior permit holders that had scheduled their skills test for on or after February 22, 2010.
Cheryl Dinolfo Adds Helpful Information on New York State Gun Law to County Clerk Website In an effort to provide information to Monroe County Pistol Permit Holders to answer questions about the New York Secure Ammunition and Firearms Enforcement Act (NYSAFE ACT), Monroe County Clerk Cheryl Dinolfo has created a new section on the Monroe County Clerk's website that includes a brief analysis on the new law, a New York State Police hotline for customer's to call and a link to the State FAQ website.
County Clerk Cheryl Dinolfo Provides Yellow Dot Program Kits In All DMV Offices

Yellow Dot is a free program designed to help first responders provide life-saving medical attention in the event of an emergency.  It puts vital medical information in the hands of first responders at the unfortunate times when split-second decision making matters the most.

Click here to read more...
County Clerk Cheryl Dinolfo Creates Online Registry for NYSAFE Act Privacy Form Monroe County Clerk Cheryl Dinolfo has created an on-line registry on the County Clerk’s website for Monroe County Pistol Permit holders to sign up to have the NYSAFE Act privacy form e-mailed to them. This provides customers the convenience of receiving the form immediately when it becomes available and saves them a trip downtown to obtain the form.

Click here to read more...
County Clerk Cheryl Dinolfo Announces E-Z Pass On-the-Go Tags Are Now Available in Local DMV Offices

Monroe County Clerk Cheryl Dinolfo announced today that NYS Thruway E-Z Pass On-the-Go tags are now available for purchase at Greece, Henrietta and Irondequoit DMV Branch Offices. Customers are able to pay for their tags with cash, check or credit card.
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