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County Clerk Dinolfo Warns Residents of Telephone "Scam"

Fri, Aug 01 2014

Rochester Monroe County Clerk Cheryl Dinolfo today warned Monroe County residents of a telephone scam which claims the phone call receiver will have a warrant for their arrest if they fail to dial an out-of-state phone number by 5:00 p.m. that same day and make payment. In this current scam, the caller ID appears as a number from the County Clerk’s Office and the fraudulent person identified herself as calling from the Monroe County Clerk’s Office. In a message left to one resident, the phone number to return the call was (423) 536-6354 which is a telemarketing agency in Tennessee. 

 

“It is very important for residents to know that the Clerk’s Office does not make phone calls pertaining to warrants or demanding that anyone to make payment over the phone,” said County Clerk Cheryl Dinolfo. “If you receive this phone call, do not return the call and never send money to an unknown caller who demands payment.”

 

The Monroe County Clerk’s Office has been notified by a resident who received this type of call. “We are alerting residents to be aware of this scam so others won’t be sending their hard earned money to these criminals,” added Dinolfo.

 

Monroe County Clerk Dinolfo provided further guidance on how to handle these types of scams. "People should never provide personal information over the phone when receiving these types of calls. If you do get a phone call from any purported government agency requesting personal information or a credit card payment over the phone, hang up immediately and contact the government agency’s public telephone number for clarification.”

 

Dinolfo also urges those receiving these fraudulent calls to contact the Monroe County Sheriff’s Office at (585) 753-4178 and file a report.  Dinolfo has alerted the New York State Attorney General’s Office for further review of these types of scams.