Q. How do I access mental health services for a family member or myself?

Call the service provider directly to set up an evaluation appointment. See listing in the yellow pages under “Mental Health Services.”

Call 2-1-1 or visit the web site.

Q. How do I access chemical dependency services for a family member or myself?

Call the service provider directly to set up an evaluation appointment. See listings on the OASAS website or the yellow pages under “Drug Abuse and Addiction.”

Call 2-1-1 or visit the website.

Q. What do I do when I have a problem or grievance with a mental health, chemical dependency or developmental disability provider?

You should ask for the agency’s grievance procedure and/or talk to with a supervisor. If that is not successful, you may contact the Office of Mental Health for assistance at 585 753-6047.