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Receptionist (HELP Program)-Probation

Location: Rochester, NY
Title: Receptionist (HELP Program)-Probation
Deadline: March 14, 2026 5:00pm
Salary: $39,217 - $46,476 annually
Agency/Dept.: Public Safety

Description of Duties

This is a clerical position which involves responsibility for receiving office callers and performing a variety of routine clerical duties requiring a moderate degree of decision making.  The work involves answering phones, directing visitors and processing related paperwork and is performed in accordance with well‑defined objectives, policies and procedures.  This employee works independently under direct supervision from, and reports directly to, a higher-level clerical employee or administrator.  Supervision of others is not a responsibility of this class.  Does related work as required.

HELP PROGRAMHiring for Emergency Limited Placement Program. This program streamlines the appointment process to allow Monroe County to hire diverse, qualified permanent employees quickly and without examinations.

Minimum Qualifications

Graduation from high school or possession of a high school equivalency diploma, plus EITHER:

(A) One (1) year paid full‑time or its part‑time equivalent office clerical/secretarial or customer service related experience; OR, 

(B)  Successful completion of at least thirty (30) credit hours from a college or university; OR, 

(C)  An equivalent combination of education and experience as defined by the limits of (A) and (B).

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