IMPACT: Improving Addiction Coordination Team

 111 Westfall Rd
Rochester, NY 14620
8th Floor Room 870

 [email protected]
 HOTLINE 585 753-5300

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Mission Statement

IMPACT (Improving Addiction Coordination Team) engages individuals with Substance Use Disorder and their families in an effort to facilitate the seamless transition to community service providers. The team offers education, motivation and support as people navigate the Behavioral Healthcare System. IMPACT assists people with identifying their needs, wants and desires as they recover their lives.  



IMPACT was created by Monroe County Executive Adam Bello in an effort to help address the Opioid Epidemic and respond to overdoses, both fatal and non-fatal, that occur in Monroe County. Understanding that Opioid Use Disorder is a disease rather than a choice team IMPACT seeks to create positive change within the Rochester community and eliminate the negative stigma associated with individuals who use opioids.

Reinforcing our Commitment

IMPACT strives to decrease opioid-related fatalities, encourage individuals in the hospital to seek treatment for substance use disorder (SUD) and provide health education about harm reduction. IMPACT further seeks to reduce stigma, and strives to educate and engage the community and families.

Saving Lives Using NARCAN

One of our objectives is to educate and train individuals on Naloxone. This medication can save many individuals from fatal opioid overdoses. We ask you to join us in our commitment to saving lives from Opioid Use Disorder (OUD).

Diversity Statement 

To be engaged, you must feel included and valued. As a team, we strive to build and nurture a culture where inclusiveness is a reflex, not an initiative. In this office there is a deep sense of pride, passion and belonging that transcends any role, job title, language or background and we are unified in our shared commitment to bettering our community, facilitating access to behavioral healthcare, and other community-based supports. As a team, we will strive to be respectful and inclusive of each other while working towards our shared goal of helping change the lives of the inhabitants of our community. We understand that as a team, we will respect the cultures, disciplines, ethnicities, gender identities, languages, races, religions, sexual identities, and ideas of the IMPACT team members. We understand that fairness starts with in this office among this team. We understand that we will be held to a high standard whereby respect is the intrinsic value that is to be considered at all times and the value with which all of our interactions with others is based upon.