; Adam Bello, County Executive

E-Z Passes Available at Local DMVs, Clerk's Office

The Monroe County Clerk’s Office offers E-Z Pass tags for purchase. NYS Thruway E-Z Pass On-the-Go tags are available at all four DMV Branch Offices and the Clerk's filing office:

  • Greece DMV - The Mall at Greece Ridge, 152 Greece Ridge Center Drive, Entrance #2
  • Henrietta DMV - Town Centre, 2199 East Henrietta Road
  • Irondequoit DMV - Titus Mall, 545 Titus Avenue
  • Rochester DMV - 200 E. Main St.
  • Filing Office - 39 W. Main St., Rm. 101 (reopening June 8th)

An E-Z Pass tag costs $25.00 and customers may pay with cash, check (made payable to Monroe County Clerk), MasterCard, Visa, or Discover.

Once the tag is purchased, it must be registered with E-ZPass to activate, either online at or by phone at 1-800-697-1554.  Once registered, the $25 will be transferred to start your account balance and your tag will be available for use the next day.

For more information about E-Z Pass tags, please visit

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DMV Helpline*: (585) 753-1604

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Downtown Filing Office

Now open with some restrictions

General Phone:
(585) 753-1600
Customer Service Phone (Non-DMV Issues):
(585) 753-1620
Pistol Permit Department Phone: 
(585) 753-1642
Pistol Permit Department Email:
**When possible email is the best method of communication as all phone numbers are voicemail only systems**