; Adam Bello, County Executive

Department of Communications & Special Events

204 County Office Building
39 W. Main St.
Rochester, NY 14614

 Phone: 585 753-1080
 Fax: 585 753-1068

The Monroe County Communications Department serves as the central source of county information for its employees, the general public and the media. The department is responsible for a number of county communications functions such as media relations, social marketing, public information activities, emergency response, graphic coordination and special events planning.

Serving as the vital link between local government and the people it serves, the Communications Department’s goal is to effectively communicate and promote government policies and programs. In turn, it listens and responds to the needs of its customers—thus building trust.

The Communications Director also serves as the Public Information Officer. Freedom of Information Requests are handled through this office.

Picture of the Monroe County emblem.The Monroe County Seal

Emblem Description

A circle or wheel with a hub that symbolizes the City of Rochester and with nineteen spokes radiating from the circle or hub that symbolize the nineteen towns in Monroe County. The words “COUNTY OF MONROE” shall be lettered across the top of the circle and the words “STATE OF NEW YORK” lettered across the bottom of the circle.

The hub section of the circle or wheel shall be divided into quadrants representing government, industry, education and county growth.

  • The lamp of learning shall symbolize education (upper right quadrant).
  • Skilled industry shall be reflected in the lenses, diaphragm and gear (lower right quadrant).
  • Civic Center buildings (upper left quadrant) shall symbolize public services.
  • Wavy lines under the buildings shall represent the Genesee River and Lake Ontario.
  • A fruit tree, symbolizing agricultural growth, shall be superimposed on the outline of the county (lower left quadrant).

Such emblem shall be used for all authorized and requisite governmental purposes.

Freedom of Information Law (FOIL)

The New York State Legislature declared that government is the public’s business and that the public, individually and collectively, and represented by a free press, should have access to the records of government in accordance with the provisions of this article. The Freedom of Information Law (FOIL) is codified in the Public Officers Law §§84-90. It applies to all units of state or municipal departments, board, bureau, division, commission, committee, public authority, public corporation, counsel, office or other governmental entity performing a governmental or proprietary function for the state or any one or more municipalities thereof, except the judiciary or the State Legislature.

Request for Access

Requests for access to records should be made to: Records Access Officer for the County of Monroe, Communications Department, 204 County Office Building, 39 West Main St., Rochester, NY 14614. The phone number is 585 753-1080. Or, you may download and complete a Freedom of Information Request form and either fax it to 585 753-1068 or email it to

Download Freedom of Information Request Form

Picture of paperwork.Record

The Freedom of Information Law defines a record to be any information kept, held, filed, produced or reproduced by, with, or for an agency or the state legislature, in any physical form whatsoever. Under the law, all records are accessible, except records or portions of records that fall within one of nine categories of deniable records as stated in §87(2) of the Public Officer’s Law. Furthermore, the law provides access to existing records, and therefore, an agency need not create a record in response to a request.

Request for Records

When making a request, you should reasonably describe the record in which you are interested. Public Officers Law §89(3). If possible, you should include dates, titles, file designations, or any other information that will help to find requested records. Within five business days of the receipt of a written request for a record reasonably described, the agency must make the record available, deny access in writing giving the reasons for denial, or furnish a written acknowledgment of receipt of the request and a statement of the approximate date when the request will be granted or denied. If neither a response to a request nor an acknowledgement of receipt of a request is given, a request may be considered to have been constructively denied. Therefore, the denial may be appealed in accordance with §89(4)(a) of the Public Officers Law.

Appeals Process

A denial of access to records must be in writing, stating the reason for the denial, and advising you of your right to appeal to the head or governing body of the agency or the person designated to hear appeals by the head or governing body of the agency. You may appeal within thirty (30) days of the denial. Upon receipt of the appeal, the appeals officer has ten (10) business days to fully explain in writing the reasons for further denial of access or to provide access to the records. Copies of all appeals and the determinations must be sent by the agency to the Committee on Open Government. Public Officers Law §89(4)(a). This requirement enables the Committee on Open Government to monitor compliance with the law and intercede when a denial of access may be improper. Furthermore, you may seek judicial review of a final agency denial by means of a proceeding initiated under Article 78 of the Civil Practice Law and Rules.


Any agency may charge up to twenty-five cents (25¢) per photocopy, not in excess of 9 x 14 inches, unless a different fee is prescribed by statute. Additionally, fees for copies of other records may be charged based upon the actual cost of reproduction.


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