Homeless Veterans Resources

Canandaigua and Bath VA Medical Center Domiciliaries

The Canandaigua Domiciliary is currently closed for construction.

The Bath Domiciliary is a General Dom providing rehabilitative and therapeutic treatment services for those with substance use disorders, mental health diagnoses, and homelessness. The typical length of stay is 90-120 days. Programming includes complete medical/psycho-social assessment, group and individual treatment sessions, connection to social workers, psychologists, addiction therapists, certified peer support specialists, whole health recreational activities, vocational evaluation and conditioning, job placement, along with other therapeutic services. The goal of the domiciliary is to prepare the Veteran to return to the community at his/her highest level of independence and as a productive citizen in their community.

VA Homeless Veteran Program Manager is Angel Wong at 585-463-2612. The program office in Monroe County is located at the Rochester VA Outpatient Clinic, 260 Calkins Road, Rochester NY 14623.


HUD-VASH is a collaborative partnership between the Department of Housing and Urban Development (HUD) and Veterans Affairs Supportive Housing (VASH). The program was created to help homeless Veterans and their families secure and maintain affordable housing.

HUD-VASH provides case management and community support services to ensure Veterans maintain appropriate, permanent, and safe housing in the community.

Veterans Outreach Center

Founded locally in 1973 by returning Vietnam veterans, today’s Veterans Outreach Center remains anchored in our community and offers a comprehensive portfolio of supportive services designed to meet the needs of veterans and their families. Through the generosity of our community, all of these programs and services are provided free-of-charge. For more information, call (585) 546-1081.

Richards House

Richards House and Otto House can accommodate up to 28 residents in a safe homelike environment, where they receive vital mental health services and addiction treatment as the first steps toward making positive, long-term lifestyle changes.

Supportive Services for Veteran Families

Supportive Services for Veteran Families (SSVF) assists homeless and at-risk Veteran families.  Call Soldier On at 1-866-406-8449 for more information.

Through this program, Veterans Outreach Center provides eligible Veteran families with outreach, case management, and assistance in obtaining VA and other benefits, which may include:

  • Health care services
  • Daily living services
  • Personal financial planning services
  • Financial counseling


  • Temporary financial assistance for rent and utilities
  • Legal services
  • Peer-to- peer mentoring
  • Housing counseling services


Homeless Veterans Reintegration Program

The Homeless Veterans Reintegration Program (HVRP) is designed to help homeless veterans find meaningful employment and to address the complex problems facing such individuals. Veterans receive the employment and training services they need in order to re-enter the labor force, to include job placement, training, job development, career counseling, resume preparation, etc. Additional supportive services are provided as well, such as clothing, referral to temporary, transitional and permanent housing, referral to medical and substance abuse treatment, transportation assistance, etc.

Social Services Emergency Assistance

For individuals who have an emergency and cannot afford to solve the problem, the local Department of Social Services (DSS) may be able to help.

What is an emergency?

  • No food.
  • No place to stay, or are eviction / foreclosure pending.
  • No fuel for heating during the cold weather period.
  • A notice of utility shut off within 72 hours, or utilities have already been shut off.
  • Lacking items necessary to meet the household’s health and safety needs, and there are no resources available to meet the emergency.

What kinds of emergency assistance are available?

  • Expedited food stamps and/or food vouchers
  • Payment of rent, mortgage or property tax arrears
  • Payment of storage, moving expenses, security deposits to prevent homelessness
  • Temporary housing assistance
  • Payment to utility or fuel company to get or keep utilities on
  • Repairs to property that are essential to health or safety
  • Replacement of clothing or furnishings lost in a fire, flood or other catastrophe
  • Emergency child care
  • Help with transportation
  • Referral to community agencies who can help

Information for Women

Resources for homeless female veterans include Salvation Army (Hope House, Booth Haven and Safe Haven), Eagle Star in Farmington/Spencerport, Wayne County Action Program, and the Veteran Outreach Center Richard’s House.