DMV Office Info, Locations, & Hours



Locations & Hours

Picture of the Henrietta Auto License Bureau sign. Henrietta DMV

Frontier Commons
1225 Jefferson Road Suite A26
Rochester, NY 14623
Insurance Card Fax: (585) 359-0717

Hours: 8:30-4:30
Walk-Ins and Appointments: Open to Close
Open Late Thursdays Until 6:30pm

 Irondequoit DMV - Temporarily Closed

Rochester DMV Branch Office Rochester (Downtown) DMV

200 E. Main St., Ste. 101
Rochester, NY 14604
Insurance Card Fax: (585) 454-1179

Hours: 8:30-4:30
Walk-Ins Appointments: Open to Close
Open Late Mondays Until 6:30pm

 Picture of the Greece Auto License Bureau sign.Greece DMV 

The Mall at Greece Ridge
Use entrance #2 near Ruby Gordon
Rochester, New York 14626
Insurance Card Fax: (585) 723-4833

Hours: 8:30-4:30
Walk-Ins and Appointments: Open to Close
Open Late Tuesdays Until 6:30pm
Last Saturday of the month (not including November/December)
8:30am to 12:30pm

Picture of license plates and DMV forms.

Telephone Service

DMV information is also available by telephone at 518-486-9786. In addition to a 24 hour automated service, live operators are available during normal business hours.

Eye / Vision Tests

For those customers who need a vision test to renew their licenses, please know that Monroe County Auto License Bureau offices are able to provide this service and renew your license in a single visit. You can also obtain a vision test by one of the more than 6,000 DMV approved providers across NYS (for example, enrolled pharmacists, physicians, nurses and other eye care providers).

Parking and Traffic Tickets

The Auto License Bureau does not handle parking violations and cannot answer your questions about parking tickets. We do not regulate parking. Contact the locality if you have parking tickets or questions about local regulations. Failure to answer parking tickets may result in barring renewal of your auto registration or a registration suspension.

In Monroe County, traffic tickets for moving violations are handled by local courts. In the City of Rochester, since April 2018, the city's Traffic Violations Agency handles non-criminal moving violations. Criminal traffic violations in these areas, such as DWI or reckless driving, are handled by criminal courts. Contact the local criminal court.