; Adam Bello, County Executive

DMV Office Info, Locations, & Hours

The Monroe County Clerk's Office serves as the local agent for the New York State Department of Motor Vehicles within the areas of vehicle registrations and license, permit and ID issuance. Many other types of DMV services, such as road testing or applications for the restoration of revoked licenses, are handled directly by the state.

Pursuant to the current Monroe County State of Emergency masks are required. Any individual who is over two years of age is required to cover their nose and mouth with a mask or cloth face-covering when they are present in any public area of this building.

Locations & Hours

NOTE: The license plate surrender bin at the County Office Building is no longer available.

Picture of the Henrietta Auto License Bureau sign. Henrietta DMV

Town Centre
2199 E Henrietta Rd.
Rochester, NY 14623
Insurance Card Fax: (585) 359-0717

Hours: Limited Walk-Ins 8:30-3:30 and Appointments
Bin* Available M-F 8:30am-4:30pm
*Plate Surrenders Only

Picture of the Irondequoit Auto License Bureau sign. Irondequoit DMV

Titus Mall
545 Titus Ave.
Rochester, NY 14617
Insurance Card Fax: (585) 544-5718

Hours: Limited Walk-Ins 8:30-3:30 and Appointments
Bin* Available M-F 8:30am to 4:30pm
*Plate Surrenders Only

Rochester DMV Branch Office Rochester (Downtown) DMV

200 E. Main St., Ste. 101
Rochester, NY 14604
Insurance Card Fax: (585) 454-1179

Hours: Limited Walk-Ins 8:30-3:30 and Appointments
Bin* Available M-F 8:30am-4:30pm
*Plate Surrenders Only

 Picture of the Greece Auto License Bureau sign.Greece DMV

The Mall at Greece Ridge
Use entrance #2 near Ruby Gordon
Rochester, New York 14626
Insurance Card Fax: (585) 723-4833

Hours: Limited Walk-Ins 8:30-3:30 and Appointments
Bin* Available M-F 8:30am to 4:30pm
*Plate Surrenders Only


Picture of license plates and DMV forms.


Telephone Service

DMV information is also available by telephone at 518-486-9786. In addition to a 24 hour automated service, live operators are available during normal business hours.

Eye / Vision Tests

For those customers who need a vision test to renew their licenses, please know that Monroe County Auto License Bureau offices are able to provide this service and renew your license in a single visit. You can also obtain a vision test by one of the more than 6,000 DMV approved providers across NYS (for example, enrolled pharmacists, physicians, nurses and other eye care providers).

Parking and Traffic Tickets

The Auto License Bureau does not handle parking violations and cannot answer your questions about parking tickets. We do not regulate parking. Contact the locality if you have parking tickets or questions about local regulations. Failure to answer parking tickets may result in barring renewal of your auto registration or a registration suspension.

In Monroe County, traffic tickets for moving violations are handled by local courts. In the City of Rochester, since April 2018, the city's Traffic Violations Agency handles non-criminal moving violations. Criminal traffic violations in these areas, such as DWI or reckless driving, are handled by criminal courts. Contact the local criminal court.

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