Emergency Operations During COVID-19

Monroe County Clerk’s Downtown Filing Office

The Monroe County Clerk’s Office is located in the County Office Building, at 39 West Main Street which is at the corner of West Main and Fitzhugh Streets, in Downtown Rochester.  

This location has a self-service station that is open to the public and does not require a scheduled appointment. The station allows you to access all online DMV resources and transactions such as renewing a license or registration.

 Office of the Monroe County Clerk
39 West Main Street
Room 101
Rochester, New York 14614

 Hours: M-F, 9am-5pm
Closed Holidays

 Phone Numbers:
County Clerk Info: 585 753-1600
Customer Service: (585) 753-1620
Pistol Permit Info: 585 753-1642
Filing Office Fax: 585 753-1650

 Emails:
Clerk Email: MCClerk@monroecounty.gov
Pistol Permits: MCPistols@monroecounty.gov

DMV Locations & Hours Contact The DMV

Passport, Pistol Permit, and Veteran Discount Card Saturdays

Monroe County Office Building
39 W. Main Street
Downtown Rochester
9am-1pm

Photos Are Available, Plenty of Free Parking

APPOINTMENTS REQUIRED FOR PASSPORTS AND NEW PISTOL PERMIT APPLICATIONS

Pistol Permit Appointment Passport Appointment

• Additional Passport Information

In addition to passport and new pistol permit application services, Monroe County veterans can also obtain their Veteran Discount Card at the County Clerk's office from 9:00 a.m. to 1:00 p.m.

The Veteran’s Discount Card program provides free photo ID cards to Monroe County veterans which provides them with access to discounted services at participating businesses throughout Monroe County as a way to help honor and support them for their service. Veterans can obtain their card by filing their original or certified copy of their discharge papers (form DD214) with the Clerk’s Office or by having the office confirm that the DD214 has already been filed.

• More Info on the Veteran Discount Card Program

Forms of Payment for Monroe County Clerk

The Monroe County Clerk’s Filing Office and Auto License Bureau accept cash, checks made payable to “Monroe County Clerk,” Visa, Master Card, and Discover. 

When paying by check for U.S. Passports, two checks are required - one made payable to “U.S.. Department of State” and one made payable to “Monroe County Clerk.”