The Rochester-Monroe County Youth Bureau has been the lead planner and founder for Runaway and Homeless Services in Monroe County since 1979. Through the continued commitment and collaboration of the Runaway and Homeless youth service provider agencies, our community offers a range of services to runaway and homeless youth which include crisis counseling, emergency shelter, on-going case management and transitional housing.
The emergency services are available 24 hours a day, seven days a week for all youth in Monroe County up to 21 years of age. Runaway and Homeless Services are provided in accordance with the 1978 and 1986 NYS Runaway and Homeless Legislation in order for youth to access safe, voluntary shelter and supportive services. Youth may access these services on their own, with or without parental permission, with no fee.
Each service will address the youth’s basic needs (food, shelter, clothing, and access to health care) as well as supportive counseling services in an attempt to resolve the problems that caused the youth to run away. If returning home is not an option, staff will work with the youth in finding a safe alternative.
Runaway and Homeless Youth Service Providers
Monroe County Emergency Housing Unit
If you are seeking emergency housing and are under 18 years old, please contact the Center for Youth’s 24 Hour Crisis Line 585-271-7670.
If you are 18 or older, you may call 753-6044 during business hours (8:00-3:00) or go in person to 691 St. Paul St. for assessment and intake.
If it is after 3:00PM or a weekend or holiday, please call the After Hours Placement Line: 585-442-1742. The Emergency Housing Unit will assess your situation and will connect you to resources and housing that are appropriate for your situation.
Call 211 for a list of agencies that can provide support, and 911 for an emergency.
The Center for Youth
905 Monroe Avenue, Rochester, NY 14620
Center House office: 585 473-2464
24-hour hotline: 585 271-7670 or toll free: 888-617-KIDS
Center House is a twelve-bed co-ed shelter for youth ages 12 - 18; Chrysalis House is a transitional living home for pregnant and parenting young women. The Center for Youth also has a transitional living program, case-management, volunteer family host homes, prevention education services, school-based services and Street Outreach services.