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Public Safety Communications

 Monroe County Radio Center 
       Cobb's Hill Park 
       Reservior Road,
       Rochester, New York 14610

 Phone: (585) 473-6969
[email protected]

   Christopher C. Fish,
        911 Program Manager

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A Division of
Public Safety

"Providing Monroe County with Sophisticated State-of-the-Art Communications and Systems"

The Monroe County Radio Center is responsible for the planning, operation, and maintenance of radio and microwave communication systems used by all Monroe County Departments, the City of Rochester, all municipal Law Enforcement agencies and some Fire Protection and Emergency Medical Services of the County. The HQ facility is located in the City of Rochester at the top of Cobbs Hill at Cobb's Hill Park.

Picture of radio towerPublic Safety Radio Center is dedicated to providing the highest quality of professional service and support for governmental users of communication systems. We provide installations, repairs, licensing, planning, system design and 24-hour emergency service of the radio systems employed by all police agencies, the 9-1-1 Center, fire and emergency medical services and other governmental agencies throughout Monroe County.  Radio Technicians respond to calls for service 24/7 to mobile radios, transmitters, receivers, 911 radio dispatch consoles and microwave links.

Public Safety Radio Center services more than 700+ police mobile radios and  1,800+  police portable radios and also operate a Monroe County wide paging system. The dedicated team is also responsible for the maintenance of 63 remote communication sites at locations such as the Greater Rochester International Airport Communications Center, the Monroe County Emergency Operations Center (EOC) and all city and County Parks.

Picture of communications equipment on building.Division Overview

Monroe County Radio Center maintains a variety of systems including:

  1. 900 MHz Digital Paging System; also known as - Digital Paging.
    The 900 MHz digital paging system replacee the current 450 MHz digital paging system that is obsolete. The system is a communications necessity for public safety officials and other municipal officials. The new two-way is being tested. The user device, 1501 Responder pager, is available and can be ordered by contacting Radio Center at 428-5146. The current and latest version of the Firmware is Version 1.20 Build 18.
  2. Law Enforcement Voice System - The UHF law enforcement voice communications system [Ultra High Frequency band ranges from 460.000-470.000 MHz] was replaced on January 10, 2010 with a digital, FCC compliant,  “narrow band” system to create additional frequencies for public safety agencies. 
  3. Public Safety Data System [also known as, MDT System, vehicle laptops]
    Police vehicle laptops now use modems with aircards, but the original system still supports the fire station house MDT units.
  4. Fire/EMS Narrow-Band Project [also know as Refarming Project]
    The current radio system used by the fire and emergency medical services uses radio frequencies in the VHF band [Very High Frequency ranges from 138.000-174.000 MHz]. Most frequencies used in Monroe County are in the 153-155 MHz range. Like the UHF frequencies, FCC requires “narrow-banding”. This change means moving to a 12.5 MHz split between the next closest frequency. Many current radios used by the services (both mobile and portable) are not manufactured to the new 12.5 “narrow-band” standard and therefore will not accept the new frequencies.

Special operational frequencies are available for mobile and portable use. All agencies must obtain a FCC license to operate on a base station.

Operational Frequencies:

Name Frequency Digital Tone Use
OPS 1 154.1075 D031 First Battalion
OPS 2 155.2575 D074 Second Battalion
OPS 3 156.2325 D047 Third Battalion
OPS 4 155.0025 D065 Fourth Battalion
OPS 5 155.3175 D233 Fifth Battalion
OPS 6 155.3925 D245 Shared Frequency

Also See Frequency Typing Matrix.

Terms and Definitions:

  1. The FCC is the sole entity governing the allocation of radio frequency spectrum and the granting of radio licenses to public safety agencies in the U.S. [From the MACRO Report of May 2003, see page 12 and footnote 17]
  2. Narrow banding is the reducing of the allowable spectrum to transmit on a given frequency, reducing it by half the path allowed today.
  3. An 800 MHz-Trunked radio system is a computer time-managed radio system designed for optimum spectrual efficiency.
  4. The FCC defines ‘Refarming’ as an effort to develop an overall strategy for using spectrum in various radio allocations more efficiently to meet future communications requirements. [From the MACRO Report of May 2003, see page 13 and footnote 20]




What is Communications Interoperability?

According to SAFECOM:  Interoperability refers to the ability of emergency responders to work seamlessly with other systems or products without any special effort.  Wireless communications interoperability specifically refers to the ability of emergency response officials to share information via voice and data signals on demand, in real time, when needed, and as authorized. For example, when communications systems are interoperable, police and firefighters responding to a routine incident can talk to each other to coordinate efforts.  Communications interoperability also makes it possible for emergency response agencies responding to catastrophic accidents or disasters to work effectively together. Finally, it allows emergency response personnel to maximize resources in planning for major predictable events such as the Super Bowl or an inauguration, or for disaster relief and recovery efforts.

Our Interoperable Efforts:

Monroe County has recieved a Public Safety Interoperable Communications (PSIC) grant to provide equipment to regionally link the five surrounding counties, NYS Emergency Management Office and New York State Police with Monroe County and each other. 

Monroe County has also been awarded the Interoperable Emergency Communications Program Grant whose priorities are:  common planning and operational protocols and enhancing emergency responder skills/capabilities through training and exercises. This will also compliment the PSIC grant by strengthening the regional interoperable communications by developing and testing operational protocols via exercises. It will also allow for development of a field operations guide, frequency coordination and various feasibility and structural studies.   This grant will also allow for development and testing of the NYS-required Tactical Interoperational Communications (TIC) plan in accordance with the Statewide Communications Interoperability Plan (SCIP)

Digital Paging Info:

For Reference:  CURRENT FIRMWARE VERSION - Build 1.20 version 18