Phone: (585) 753-5064
 Fax: (585) 753-5013
 [email protected]

Open Office Hours:                                              

Monday - Friday  9am-12pm
 111 Westfall Road, Room 832
Rochester, NY 14620

Additional office hours are available by appointment. Please call 585-753-5064 to schedule. 

What we do:                                                          

• Issue permits to Food Service Establishments in Monroe County.
• Enforce Subpart 14-1, 14-2, 14-4, and 14-5 of the New York State Sanitary Code.
• Conduct routine inspections of regulated food service establishments, including restaurants, schools, bakeries, mobile vendors, and temporary food vendors.
• Respond to complaints of public health significance.
• Evaluate high risk establishments using HACCP (Hazardous Analysis Critical Control Point) Principles.
• Investigate reports of food borne illness.
• Respond to emergencies that could result in food contamination such as occurs with fires, floods, power outages, and chemical and biological contamination.
• Participate in food recalls and embargoes.
• Participate in food and human specimen sampling and testing for food borne illness causing organisms or agents.
• Review plans for new and expanded facilities to ensure code compliance.
• Respond to information requests from the general public and food service operators.

Food Service Applications

PERMIT APPLICATIONS

• Application for a Permit to Operate a Brick & Mortar Food Service Establishment 
• Application for a Permit to Operate a Mobile Food Service Establishment (Truck, Trailer, Cart) 
  • Note that if you plan on vending in the City of Rochester, you will also need a solicitor's license from the City Clerk's Licensing Office. More information is available on the City of Rochester website.
• Application for a Permit to Operate a Vending Machine   NEW
  • For vending machines selling fresh prepared foods (e.g. salads, sandwiches, entrees, etc.)
• Application for a Permit to Operate at a Seasonal Farmer's Market
• Application for a Permit to Operate a Temporary Food Service Establishment
  • NOTE: Temporary Food Service Establishment Permit Applications must be submitted at least 10 days prior to the event start date.

PLAN APPROVAL APPLICATIONS

• Application for Approval of Plans for a Brick & Mortar Food Service Establishment
• Application for Approval of Plans for a Mobile Truck or Trailer Food Service Establishment

OTHER APPLICATIONS

• Request to Add Catering to Existing Brick & Mortar Food Service Establishment Permit 

PAYMENTS

Online Credit Card Payment (Note: An invoice must be created by our office before paying online)

• Fee Waiver Request Application Form
• Credit Card Authorization Form

Food Service Guidance Documents

• Temporary Food Service Requirements (Fairs/Festivals/Food Sampling Booths)
• Temporary Hand Wash Set-up
• Food Sampling & Tasting at Public Events
• Temporary Food Permit Exemption for Non-TCS Foods
• Seasonal Farmers Market Information
• General Requirements for New or Remodeled Food Service Establishments
• Pushcart Requirements
• Commissary Requirements
• Guidelines for Mobile Food Service Trucks/Trailers
• First Aid For Choking Poster
• Food Safety Temperature Guide
• Cooling and Reheating of Potentially Hazardous Foods
• HACCP (Hazardous Analysis Critical Control Point) Principles
• Hand washing and Glove Use for Food Workers
• Procedures for Safe Storage of Eggs and Foods Made With Eggs
• Use of Hands in Preparation of Ready to Eat Foods
• Keeping Food Safe during an Emergency

NYS Sanitary Code

• Subpart 14-1 of the NYS Sanitary Code - Food Service Establishments
• Subpart 14-2 of the NYS Sanitary Code - Temporary Food Service Establishments
• Subpart 14-4 of the NYS Sanitary Code - Mobile Food Service Establishments and Pushcarts
• Subpart 14-5 of the NYS Sanitary Code - Vending of Food and Beverages

Food Allergen/Intolerance Notification Law   

Public Health Law §1356 requires food service establishments to post a notice to their employees raising food allergy awareness.  In November, 2024, the law was amended to also include food intolerances.

• The State law specifically requires posting of the Food Allergies and Intolerances notice in a location visible to employees. 
   
• The law also requires food service establishments provide a statement on their menu notifying customers that allergen information is available.
   
• Food service establishments that offer online ordering must also provide a way for customers to notify the establishment if they have a food allergy.

Food Service Inspection Results

Click Health Data NY to view individual Food Service Establishment Inspection Results provided by New York State Department of Public Health.

Food Worker Certification Documents

•  Food Worker Training Certification Requirements and Resources
•  Food Worker Training Study Materials

Call 585 753-5064 or email [email protected] if you have questions about training requirements.

NOTE: Monroe County is not currently offering classroom training.  Please refer to the Food Worker Training Certification Requirements and Resources document for a list of local and online training providers.

Foodborne Illnesses 

• U.S. Food & Drug Administration (FDA) Foodborne Pathogenic Microorganisms and Natural Toxins Handbook (Bad Bug Book)