Food Protection

 Phone: (585) 753-5064
 Fax: (585) 753-5013

Our Food Protection Office is back open to the public.

Business hours:

Monday - Friday  9am-12pm

111 Westfall Road, Room 832
Rochester, NY 14620

Additional office hours are available by appointment. Please call 585-753-5064 to schedule. 

Image of Charcuterie Food Protection

What we do:

  • Issue permits to Food Service Establishments in Monroe County.
  • Enforce Subpart 14-1 of the New York State Sanitary Code.
  • Conduct routine inspections of regulated food service establishments, including restaurants, schools, bakeries, delicatessens, mobile vendors, and temporary food vendors.
  • Respond to complaints of public health significance.
  • Offer technical consultation and food worker certification training.
  • Evaluate high risk establishments using HACCP (Hazardous Analysis Critical Control Point) Principles.
  • Investigate reports of food borne illness.
  • Respond to emergencies that could result in food contamination such as occurs with fires, floods, power outages, and chemical and biological contamination.
  • Participate in food recalls and embargoes.
  • Participate in food and human specimen sampling and testing for food borne illness causing organisms or agents.
  • Review plans for new and expanded facilities to ensure code compliance.
  • Respond to information requests from the general public and food service operators.

Food Service Applications

Food Service Guidance Documents

NYS Sanitary Code

Food Service Inspection Results

Click Health Data NY to view individual Food Service Establishment Inspection Results provided by New York State Department of Public Health.

Picture of waitress cleaning table.Food Worker Training/Certification

In June 2004, the Monroe County Department of Public Health expanded the mandated training requirements for Food Service workers within permitted facilities. We recognize two levels of trained workers: Level-1 Food Manager and Level-2 Food Handler.

The type of training that is required for each facility is based on the risk assigned to the permitted establishment (High, Medium, or Low). Risk classification is located on the permit under the permit number. All Food Service operations must meet the mandated requirements. 

Additional information on Food Worker Trainining and Certification can be found in the Guide to Food Worker Training Certification document.

NOTE: Monroe County classroom training is currently suspended at this time.  Please refer to the Guide to Food Worker Training Certification document for a list of local and online training providers.

Food Worker Certification Documents

Call 585 753-5064 or email if you have questions about training requirements.

Foodborne Illnesses