June 2025 RE: DMV Appointments
Monroe County DMVs continue to see an unprecedented demand for appointments. Please note, Monroe County DMVs remain OPEN & WELCOME to walk-ins for all transactions except for REAL ID and Onsite Permit Testing. We also encourage residents to take advantage of NYS DMV's website for online services that can be done without a trip to the DMV.
If your license/ID is set to expire and you want to upgrade to a REAL ID but cannot find a timely appointment, we encourage you to renew your existing license/ID ONLINE if possible. Residents have the opportunity to upgrade their license/ID to a REAL ID or Enhanced Drivers Licnese at any time without needing to renew.
We appreciate your patience and partnership as we continue to naviagte these unprecented times.
DMV Helpline:
(585) 753-1604 (FAQ Recording)
NYS Live DMV Support:
(518) 486-9786
Schedule a Road Test:
(518) 402-2100
Title Service Bureau:
(518) 486-4714
Personalized and Custom Plates:
(518) 402-4838
Insurance Services Bureau:
(518) 474-0700
Division of Safety and Business Hearings:
(518) 474-1509
Email the DMV:
DMV Customer Help Form
