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Monroe County, NY
Opioid Information & ResourcesCheryl Dinolfo County Executive

1Open Access (Open 24/7)

1350 University Avenue
Rochester, NY 14607
(585) 627-1777

Open Access is a center that is operational 24 hours, seven days a week, where individuals, including youth, can walk in for a substance use evaluation (the first step in receiving Substance Use services). A level of care would then be determined based on the evaluation, following a person-centered recommendation and connection to appropriate care. This service is able to identify the first available treatment slots in our community and arrange transportation to that site (if needed) to help individuals access services as quickly as possible. Open Access is collaboratively staffed by RecoveryNet New York State Office of Alcoholism and Substance Abuse Services (OASAS) Certified Treatment Providers.

2NYS HOPEline (1-877-8HOPENY)

Offering help and hope 24 hours a day, 365 days a year for alcoholism, drug abuse and problem gambling. All calls are toll-free, anonymous and confidential.

Visit HOPEline Website For Additional Resources

3Other Resources

4Monroe County Behavioral Health Providers Search/Wait Times

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