1Open Access (Open 24/7)
1350 University Avenue
Rochester, NY 14607
Open Access is a center that is operational 24 hours, seven days a week, where individuals, including youth, can walk in for a substance use evaluation (the first step in receiving Substance Use services). A level of care would then be determined based on the evaluation, following a person-centered recommendation and connection to appropriate care. This service is able to identify the first available treatment slots in our community and arrange transportation to that site (if needed) to help individuals access services as quickly as possible. Open Access is collaboratively staffed by RecoveryNet New York State Office of Alcoholism and Substance Abuse Services (OASAS) Certified Treatment Providers.
Offering help and hope 24 hours a day, 365 days a year for alcoholism, drug abuse and problem gambling. All calls are toll-free, anonymous and confidential.
- Masters level clinicians who are professional, well-trained and knowledgeable
- Crisis and motivational interviewing for callers in need
- Referrals to more than 1,500 local prevention and treatment providers
- 48 hours call back to those who wish to be contacted
- Informational materials