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Monroe County, NY
Opioid Information & ResourcesAdam J. Bello County Executive

Step 1

For some, starting treatment might be scary and overwhelming, but there are people that can help you through the process. If you'd like to move forward on your own, go ahead to step 2. You can always come back and connect with these resources later.

View Examples of Where to Get Assistance

Step 2

Recovery is a change to improve your health and wellness so you can live your life without being controlled by drugs. What does recovery look like to you? There are many pathways to recovery and it's your choice what your recovery plan looks like. Many people pick a combination of 2 or more of these options.

View Recovery Options

Step 3

Keep in mind a reoccurrence (also known as a relapse) of use is a symptom of the disease of substance use disorder. Many people have a reoccurrence but it doesn't take away all the hard work you did to get healthy. For every day that you don't use, you are learning tools to help keep recovery going. You can go back and use those tools all the time to maintain your sobriety especially after a reoccurrence.

Don't give up! Long term recovery is possible! For more information and support, use the resources provided on this website.

1Open Access (Open 24/7)

835 West Main Street
Rochester, NY 14611
(585) 627-1777

Open Access is a center that is operational 24 hours, seven days a week, where individuals, including youth, can walk in for a substance use evaluation (the first step in receiving Substance Use services). A level of care would then be determined based on the evaluation, following a person-centered recommendation and connection to appropriate care. This service is able to identify the first available treatment slots in our community and arrange transportation to that site (if needed) to help individuals access services as quickly as possible. Open Access is collaboratively staffed by RecoveryNet New York State Office of Alcoholism and Substance Abuse Services (OASAS) Certified Treatment Providers.

2NYS HOPEline (1-877-8HOPENY)

Offering help and hope 24 hours a day, 365 days a year for alcoholism, drug abuse and problem gambling. All calls are toll-free, anonymous and confidential.

Visit HOPEline Website For Additional Resources

3Other Resources

4Monroe County Behavioral Health Providers Search/Wait Times

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