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Departments
The department is the principal organization level of the county. Departments are identified either as operating departments, which provide direct services to citizens, or staff departments, which ...

Human Services
Locations / Hours / Contact Us  111 Westfall Rd., Rochester, NY 14620  691 St. Paul St., Rochester, NY 14605 M-F 8am-4pm SNAP Benefit Questions: Phone: 585-753-2740   EMAIL C...

Office for the Aging - Resources
The following programs and services are provided directly or through contracted providers of the Monroe County Office for the Aging. All contracted providers are selected through procurement and ...

Information Services
 6151A City Place 50 W. Main St., Rochester, NY 14614  Phone: 585 753-1790  Fax: 585 753-1850  [email protected]  Town User Support  [email protected]  eTax Support: Contac...

Office for the Aging - Programs & Services
The following programs and services are provided directly or through contracted providers of the Monroe County Office for the Aging. All contracted providers are selected through procurement and ...

Human Services - Financial Assistance
View Location / Hours / Contact Info  On This Page Financial Assistance Division Important Information Regarding TA and SNAP Skimming Home Energy Assistance Program (HEAP) Su...

Child Protective Services
Child Protective Services is a program area of the Children and Family Services Division of the Monroe County Department of Human Services that: Receives and investigates reports of suspected...

Office of Community Engagement & Partnerships (OCEP)
 Donette "D" Scott, Chief Community Engagement Officer  View Our Calendar The Monroe County Department of Human Services (MCDHS) may feel overwhelming to members in the community who are in n...

Tax Bill Information
Levy Descriptions On Monroe County Town and County Tax Bill County Budget State and Federal Mandates are services that the County is either required to provide under State/Federal Law or S...

Veterans Homeless Resource Center
Homeless Veterans Resources Canandaigua and Bath VA Medical Center Domiciliaries The Canandaigua Domiciliary is currently closed for construction. The Bath Domiciliary is a General Dom pro...

Office of Mental Health
1099 Jay Street, Bldg. J Rochester, NY 14611  Phone: 585 753-6047  [email protected] FOR MENTAL HEALTH EMERGENCIES CALL   Additional Emergency Crisis Serv...

Monroe County Executive Adam Bello Announces Opening Of Penfield Service Center For Veterans And Older Adults
Satellite office will be staffed by Office of the Aging, Lifespan and Veterans Service Agency View Full Press Release (PDF) Spanish Language Version (PDF) Monroe County Executive Adam Bell...

Human Services - Preventive Services Unit
Mission Statement The Preventive Services Unit, a division of the Monroe County Department of Human Services, is committed to contracting for the most effective, efficient, and accessible servic...

Department of Public Safety
"Dedicated to Service" View 911 Incident Report Please Enjoy Our 2024 Public Safety Yearbook! CityPlace Building, 4th Floor       50 W. Main Street       Rochester, New York 14614 ...

Vehicle and Traffic Reduction Request
If you are charged with a traffic infraction and are seeking a reduction please read the information below carefully. The Monroe County District Attorney’s Office is responsible for prosecuting ...

Monroe County Fast Forward Monroe Grant Program
Deadline has passed and applications are no longer being accepted. If we need to contact you regarding your application, we will reach out to you ONLY from the FastForwardMonroe@monroecounty....

Purchasing and Central Services
 County Office Building, Room 200 39 W. Main Street, Rochester, NY 14614 All visitors must enter via S. Fitzhugh Street or Irving Place  Phone: 585 753-1100  Fax: 585 753-1104  mcpur...

Human Services - Child and Family Services Division
 111 Westfall Rd. Rochester, NY 14620  Phone: 585 753-6998  Fax: 585 753-6296  [email protected]  Amy Natale-McConnell Director of Family Services  Kathy Cardilli Director of...

Foster Care
Becoming a Foster Parent Introduction You have reached the site of the Foster Care Homefinding Unit of the Department of Human Services in Monroe County. If you are thinking about becoming a ...

Veterans Legal
Veterans Service Agency's Legal Services Resource Guide The following list contains a sampling of national and local legal resources. The organizations listed below are by no means an exhaustive...

Mental Health - Children & Youth Single Point of Access (SPOA)
Children and Youth SPOA Brochure  Spanish Version Health Home Care Management A Health Home is a care management service model whereby all of an individual's caregivers communicate with ...

Law
 307 County Office Building 39 W. Main St. Rochester, NY 14614 All visitors must enter via S. Fitzhugh Street or Irving Place  Phone: 585 753-1380  Fax: 585 753-1331  law@monroecoun...

Mental Health Services
Mental Health Services Overview The Monroe County Office of Mental Health oversees the mental health system and provides funding to a number of community agencies for the provision of services t...

Law - Child Support Enforcement Unit
Support Order Guidelines The Monroe County Child Support Enforcement Unit (“CSEU”) will provide enforcement services for child support orders, including orders for spousal support where a child ...

Adult Protective Services
Adult Protective Services (APS) is a state mandated program provided without regard to income to assist vulnerable adults in our community.  Services are aimed at maintaining individuals in the com...

Rochester-Monroe County Youth Bureau
Salvatore Gerbino  - The Willie W. Lightfoot Youth Advocate of the Year Award Monroe Community Hospital 435 E. Henrietta Rd. 3rd Floor, Faith East Rochester, NY 14620 M-F 8am - 5pm  Phone 5...

Monroe County Executive Adam Bello Announces $200,000 Arpa Investment To Expand Language Access At County Facilities
New iPads Provide Real-Time Access to More Than 350 Languages for Residents at County-Run Buildings View Full Press Release (PDF) Spanish Language Version (PDF) Monroe County Executive Ada...

Runaway and Homeless Youth Services
Services Listing The Rochester-Monroe County Youth Bureau has been the lead planner and founder for Runaway and Homeless Services in Monroe County since 1979. Through the continued commitment an...

Intellectual & Developmental Disabilities Services
The Monroe County Office of Mental Health provides funding to a number of community-based provider agencies for the provision of services to individuals with developmental disabilities and their fa...

Mental Health Community Services Board
Community Services Board Overview Each county in New York State is required under NYS Mental Hygiene Law to have a Community Services Board. In Monroe County, the Community Services Board (CSB) ...

County Executive Bello Joins St. Joseph’s Neighborhood Center To Cut Ribbon On ARPA Funded Mobile Medical Outreach And Engagement Vehicle
Transformational project is part of $2.7 million in ARPA funds to close health gaps throughout Monroe County View Full Press Release (PDF) Spanish Language Version (PDF) Monroe County Exec...

County Executive Bello Announces Full Lineup And Sponsor For The 2026 Rochester International Airshow Lineup
United States Air Force Thunderbirds headline the event sponsored by A.P. Property Services; Sunny Mike Foundation named charity benefit recipient. View Full Press Release (PDF) Spanish Langu...

Monroe County Library System
 115 South Ave. Rochester, NY 14604  [email protected]  Phone: 585-428-7300  Fax: 585 428-8353 Emily Clasper Director The Monroe County Library System (M...

Veterans Benefits
Download Federal Benefits Booklet On This Page VA Benefits in Brief Compensation Pension Health Care Suicide Prevention Vocational Reha...

Early Intervention Frequently Asked Questions
Q. Am I required to participate in my child’s Early Intervention services?  Parents or other caregivers are vitally important members of a child’s Early Intervention team. You can share info...

Mental Health Children's System of Care
Children's System of Care Welcome to the Monroe County Children's System of Care website! On This Page Overview System of Care Values Caring for youth is what System of ...

Irondequoit Bay - Boating and Recreation
On This Page Boating Regulations Marinas Launch Locations Rentals & Purchasing Private Clubs Surrounding Parks Fishing Boating Regulations Curren...

STI/HIV Programs
 Kathleen Carelock, BSN Manager, Public Health Nursing Services  Phone: 585 753-5481  Confidential STI Reporting line: (585) 753-5391 Sexual Health Clinic at Bull's He...

Monroe County Executive Adam Bello Announces New Online Youth Services Directory
Families can now easily access youth programs and resources on monroecounty.gov View Full Press Release (PDF) Spanish Language Version (PDF) View Youth Services Directory Monroe County ...

Monroe County School Bus Safety Program
​​​​​On This Page Putting Student Safety First Keep Kids Safe: It’s the Law in New York State Why is School Bus Safety Enforcement Needed? Our Commitment to Safety – Th...

Voucher Website and Regulations
Electronic Voucher Login Voucher General Information Complete Program Outline (PDF) Controller Payment Schedule Expert Witness Fee Schedule A. TIME RECORDS 1. YOU MUST SUBMIT YO...

Voucher General Information
Voucher Regulations Assigned counsel should refer to the Monroe County Assigned Counsel Program Voucher Regulations for answers to specific questions. All assigned counsel attorneys shall strict...

Mental Health - Socio-Legal Services
Socio-Legal Services The Socio-Legal Center coordinates and facilitates services for persons with mental illness in the criminal justice system, bringing together agencies with a shared inter...

Mental Health - Child & Family Treatment & Support Services (CFTSS)
Download CFTSS Referral Form CFTSS Overview Available to all Medicaid eligible children under age 21 who meet medical necessity criteria Allow interventions to be delivered in home and o...

NYS Benefits & Services System Naming Survey
New York State's social services agencies are creating a new system to make it easier for New Yorkers to get information and apply for social services benefits and services. Since you might use the...

Mental Health - Adult Single Point of Access (SPOA) Referrals
For Assertive Community Treatment (ACT) Services ACT is a licensed, community-based service for individuals with mental illness that have intensive needs and have difficulty engaging in trad...

Addiction Services
  1099 Jay Street, Bldg. J Rochester, NY 14611   Phone: 585 753-6047  [email protected] Addiction Services Overview The Monroe County Office of Mental Health over...

Office of the Medical Examiner
740 E. Henrietta Rd., Rochester, NY 14623 Fax: 585 753-5930 Phone: 585 753-5905 [email protected] Nadia A. Granger, M.D. Medical Examiner ...

Doing Business with Monroe County
Overview The purpose of this section is to provide you with a general introduction on how to successfully do business with Monroe County. We are open for business from 9:00 a.m. until 5:00 p.m.,...

Child Care Assistance Program
Program Eligibility Child Care Assistance Program subsidies are available to families with gross income less than 85% of the  State Median Income (SMI) for their household size. Subsidy payments...