Receptionist Bilingual, prov.
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Description of Duties
This is a clerical position which involves responsibility for receiving office callers and performing a variety of routine clerical duties requiring a moderate degree of decision making. Employees of this class are required to translate and interpret conversations, written material and standard forms from English to Spanish and from Spanish to English and converse with Spanish callers or visitors. The work involves answering phones, directing visitors and processing related paperwork and is performed in accordance with well‑defined objectives, policies and procedures. This employee works independently under direct supervision from, and reports directly to, a higher level clerical employee or administrator. Supervision of others is not a responsibility of this class. Does related work as required.
Graduation from high school or possession of a high school equivalency diploma, plus EITHER:
(A) One (1) year paid full‑time or its part‑time equivalent office clerical/secretarial or customer service related experience; OR,
(B) Successful completion of at least thirty (30) credit hours from a college or university; OR,
(C) An equivalent combination of education and experience as defined by the limits of (A) and (B).
NOTE: College level training in other than clerical or secretarial science area cannot be substituted for any work experience.