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Office Clerk III (Help Program)

Location: Rochester, NY
Title: Office Clerk III (Help Program)
Deadline: January 31, 2026 5:00pm
Salary: $36,617 - $43,876 annually
Agency/Dept.: Sheriff's Office

Description of Duties

This position is responsible for the independent performance of clerical duties requiring a moderate degree of decision-making. The use of a personal computer for word processing and database entry and manipulation is an integral part of this position.  The work is performed in accordance with well-defined objectives, policies and procedures, but detailed instructions are given for new or difficult assignments.  The work is typically submitted in its final form and is subject to general review by superiors.  The employee reports directly to, and works under the general supervision of, a higher-level staff member.  Does related work as required.

This position is a civilian role responsible for overseeing all aspects of digital communication, social media presence, and online engagement for the Sheriff’s Office. This role ensures timely, accurate, and transparent communication with the public, supports crisis communication efforts, and strengthens community trust through innovative use of digital platforms.  Proven experience in digital marketing, social media management, or communications.  Strong writing, editing, and multimedia skills.  Ability to work under pressure and deliver accurate information quickly.  Familiarity with law enforcement or public safety communication policies a plus.

HELP PROGRAMHiring for Emergency Limited Placement Program. This program streamlines the appointment process to allow Monroe County to hire diverse, qualified permanent employees quickly and without examinations.

Minimum Qualifications

Graduation from high school or possession of an equivalency diploma, plus EITHER:

(A)  Successful completion of at least thirty (30) credit hours from a college or university; OR,

(B)  One (1) year paid full-time or its part-time equivalent office clerical or secretarial experience*; OR,

(C)  An equivalent combination of education and experience as defined by the limits of (A) and (B) above.

*Experience as a Teller, Cashier or Sales Clerk will not be considered appropriate experience for the purposes of these minimum qualifications.

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