Veterans Service Agency - Contact Us

Located at:
125 Westfall Road
Rochester, New York 14620

Office Hours:
Monday - Friday, 8:00-4:00

Telephone: (585) 753-6040 
Fax: (585) 753-6602
Email: [email protected]

Brief History

Veteran Service Agencies first originated in 1926 through the American Legion.

As demand for such services increased (largely due to World War II), the Agencies became a part of the County Government in 1945. Since that time, the Monroe County Veterans Service Agency has provided warm, compassionate service to thousands of veterans and their families.

Your Advocates

Nicholas Stefanovic, Director
[email protected]

Scott Maginn, Service Officer
[email protected]

Paula D’Angelo, Service Officer
[email protected]

Fawn Mattice, Service Officer
[email protected]

Matthew Murray, Service Officer
[email protected]

Jeffrey Bartocci, Service officer
[email protected]

What to bring to your appointment

In order to provide you with the best service and to expedite the claims process as much as possible, we ask that you try to bring a few supporting documents to your initial appointment. If you are scheduled to meet with one of our Accredited Service Officers regarding a claim for service connected disability, please bring the following:

  • DD214
  • Private medical records (if you have copies)
  • Any letters you've already received from VA regarding your claim
  • Marriage certificate (if you are married)
  • Birth certificates (if you have children)
  • Military medical records (if you have copies) or if you are actively drilling

If you are unable to locate any of these records, our staff will be more than happy to assist you.

For pension claims (to include Aid and Attendance, Housebound, and Improved), an Accredited Service Officer will send you a letter detailing the exact documents that are needed to support your personal claim.  The same is true for any memorial benefits afforded to a veteran's surviving family members.