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Human Services
Locations / Hours / Contact Us
111 Westfall Rd., Rochester, NY 14620
691 St. Paul St., Rochester, NY 14605
M-F 8am-4pm
SNAP Benefit Questions:
Phone: 585-753-2740 EMAIL
C...
HR Frequently Asked Questions (FAQ)
Q. What is Civil Service?
Q. Why is Monroe County a great place to work?
Q. When is the Department of Human Resources open?
Q. How do I know what jobs are available?
Q. What Civil Servic...
Departments
The department is the principal organization level of the county. Departments are identified either as operating departments, which provide direct services to citizens, or staff departments, which ...
Foster Care
Becoming a Foster Parent
Introduction
You have reached the site of the Foster Care Homefinding Unit of the Department of Human Services in Monroe County. If you are thinking about becoming a ...
Make A Difference
I would like a career that...
...help the lives of people
and families around me:
Apply to Become A Caseworker
...helps & protects children
and turnaround lives:
Apply to Work Wit...
Human Services Employment Programs
Monroe County Department of Human Services is committed to building a strong workforce in our community. Our Employment or Self-Sufficiency Workgroup works with all public assistance applicants and...
Law
307 County Office Building
39 W. Main St.
Rochester, NY 14614
All visitors must enter via S. Fitzhugh Street or Irving Place
Phone: 585 753-1380
Fax: 585 753-1331
law@monroecoun...
Monroe County Executive Adam Bello Announces $200,000 Arpa Investment To Expand Language Access At County Facilities
New iPads Provide Real-Time Access to More Than 350 Languages for Residents at County-Run Buildings
View Full Press Release (PDF)
Spanish Language Version (PDF)
Monroe County Executive Ada...
Human Services - Financial Assistance
View Location / Hours / Contact Info
On This Page
Financial Assistance Division
Important Information Regarding TA and SNAP Skimming
Home Energy Assistance Program (HEAP)...
Human Services - Preventive Services Unit
Mission Statement
The Preventive Services Unit, a division of the Monroe County Department of Human Services, is committed to contracting for the most effective, efficient, and accessible servic...
County Executive Adam Bello, Local Leaders Alert Community To Impacts Of Upcoming Snap Changes
View Full Press Release (PDF)
SNAP Benefit Changes Info
Monroe County Executive Adam J. Bello and local leaders gathered today to alert the Rochester community to impending delays and changes...
Monroe County Executive Adam Bello Unveils New Frederick Douglass Airfield Observatory And Exhibits At Frederick Douglass Greater Rochester International Airport
Redesigned observation deck exhibits the life and legacy of civil rights leader and longtime Rochester & Monroe County resident Frederick Douglass
View Full Press Release(PDF)
Spanish Languag...
DOT - How to File a Title VI Complaint with Monroe County
A Title VI complaint form can be obtained from Monroe County Department of Human Services, 111 Westfall Rd., Room 754A, Rochester, New York 14620 or by clicking the link below.
Download Title VI...
Monroe County Civil Service
Civil Service Topics
Monroe County Civil Service Commission
Civil Service Commission Rules
Civil Service Law
Application Completion Guidelines
Civil Service Reference Guide
...
Monroe County Government Offices Closed Monday, January 26, Due To Impacts From Winter Storm
All essential personnel will still report
View Full Press Release (PDF)
County Executive Adam Bello announced today that all County offices are closed on Monday, January 26 as a result of the...
County Executive Bello Announces The Start Of Code Blue Services
View Full Press Release (PDF)
Spanish Language Version (PDF)
Monroe County Executive Adam Bello announced today that the Monroe County 2025-2026 Code Blue Plans are now in effect. Code Blue p...
Pharmaceutical Waste Disposal
To reduce potential sources of environmental contamination and enhance public safety, the Monroe County Department of Environmental Services manages a pharmaceutical waste collection program. This ...
Human Services - Letters of Support
Instructions for submitting requests to the Department of Human Services Can be found here.
Monroe County Department of Human Services (MCDHS) has established the following process outlined belo...
Human Resources
210 County Office Building
39 W. Main St., Rochester, NY 14614
All visitors must enter via S. Fitzhugh Street or Irving Place
Phone: 585 753-1700
Fax: 585 753-1728
mchr@monroecou...
Stormwater Education
Many people don't realize they live in a watershed. Every drop of precipitation that falls in Monroe County will eventually end up in a nearby waterbody. Stormwater runoff occurs when water from ra...
Human Resources - Application Completion Guidelines
Application Completion Guidelines
Purpose
This guideline has been prepared to assist for employment with Monroe County. It is especially intended for the use of first-time applicants but coul...
ecopark - Lithium Batteries
Lithium Batteries
NEW ecopark can now recycle Lithium batteries! Do not place in trash or recycling bins!
Download Lithium Batteries Flyer
Single-use, non-rechargeable lithium batt...
Research Strategy and Development - About The Team
Rachel E. McGinnis, PhD
Director
Dr. Rachel McGinnis is an interdisciplinary scholar focusing on the fields of conflict science, community violence, and mass atrocities. She holds a Ph.D. in Co...
Monroe County Family Support Center
Family Access and Connection Team (FACT), Family Voice and the Youth and Family Partnership (YFP)
Hours:
Monday 8:30am - 5:00pm
Tuesday 8:30am - 7:00pm
Wednesday 8:30am - 5:00pm
Thursday...
Veterans Employment
Job Portal Sites
USAJOBS VA for VETS VA CAREERS
Monroe County Civil Service Opportunities
According to Civil Service Law, additional credits on examinations are granted to successful cand...
ecopark - Donations/Textile Recycling
Donations/Textile Recycling
Many options are available for donating textiles, furniture, building materials, tools, eyeglasses, etc. Textiles are woven clothing or goods. In addition to ...
Monroe County Urges EBT Cardholders To Protect Themselves After Skimming Devices Found
View Full Press Release (PDF)
Monroe County Executive Adam Bello and the Monroe County Department of Human Services are urging all EBT cardholders to take immediate action after skimming devices...
Monroe County To Host Public Informational Town Hall On Snap Work Rule Changes
First in a series of town halls planned to help residents navigate changes to SNAP eligibility
View Full Press Release (PDF)
Spanish Language Version (PDF)
Monroe County is inviting reside...
County Executive Adam Bello, Local Leaders Remind Community Of Upcoming SNAP Work Rule Changes Starting March 1
View Full Press Release (PDF)
Spanish Language Version (PDF)
Monroe County Executive Adam J. Bello and local leaders gathered today to remind the Rochester community of significant changes to...
Environmental Health - Indoor Assessment
Phone: (585) 753-5171
Indoor Air Quality
Provide guidance and information regarding indoor air quality concerns and complaints.
Initiate investigations where required.
Evaluate health...
Faith-Based and Community Initiatives
244 S. Plymouth Ave
Rochester, NY 14608
Shirl Clark
[email protected]
Phone: 585 232-3386
Fax: 585 262-5634
The Monroe County Office of Faith-Based and Communi...
Office of Community Engagement & Partnerships (OCEP)
Donette "D" Scott, Chief Community Engagement Officer
View Our Calendar
The Monroe County Department of Human Services (MCDHS) may feel overwhelming to members in the community who are in n...
Highland Park
Park Information
Highland Park is a beautiful 150 acre park that is host to many activities, events and interesting attractions. Highland Park offers the Lilac Festival each May, where more than...
Office for the Aging - Programs & Services
The following programs and services are provided directly or through contracted providers of the Monroe County Office for the Aging. All contracted providers are selected through procurement and ...
Lamberton Conservatory
180 Reservoir Ave, Rochester, NY 14620
View Conservatory Map
The Conservatory is open 7 days a week, 10:00 a.m. until 4:00 p.m. except Thanksgiving Day and Christmas Day. During the Holi...
Lucien Morin Park
Park Information
Lucien Morin Park is located on the north side of Ellison Park and continues to Irondequoit Bay. This marsh area is great for canoe and kayak access to the bay. In 2001, an addi...
Food Protection - Inspections & Permits
Phone: (585) 753-5064
Fax: (585) 753-5013
[email protected]
Open Office Hours:
Monday - Friday 9am-12pm
111 We...
Monroe County Clerk
Office of the Monroe County Clerk
39 W. Main St, Room 101
Rochester, NY 14614
All visitors must enter via S. Fitzhugh Street or Irving Place
Downtown Office Info
Hours: M-F, 9:00am-5:0...
County Executive Adam Bello Announces African Elephant Joins Seneca Park Zoo’s Herd
Felix, a 43-year-old female, finds permanent home in Rochester
View Full Press Release (PDF)
Spanish Language Version (PDF)
Seneca Park Zoo Website
Monroe County Executive Adam Bello an...
Housing and General Sanitation
Phone: 585 753-5171
Housing and General Sanitation enforces Monroe County Sanitary Code Article II, General Sanitation and Article IV, Habitable Buildings.
Article II, General Sanitation
...
Monroe Community Hospital
Visit Monroe Community Hospital Website
435 E. Henrietta Rd, Rochester, NY 14620
[email protected]
Alyssa N. Tallo,
PT, DPT, LNHA
Executive Health Director
Health Care Service...
Office of the Medical Examiner
740 E. Henrietta Rd., Rochester, NY 14623
Fax: 585 753-5930
Phone: 585 753-5905
[email protected]
Nadia A. Granger, M.D.
Medical Examiner
...
Law - Child Support Enforcement Unit
Support Order Guidelines
The Monroe County Child Support Enforcement Unit (“CSEU”) will provide enforcement services for child support orders, including orders for spousal support where a child ...
Deaf Equity Council
DEC Statement on the Death of Gregory Kase
View Statement PDF
Video of June 2026 Update | Transcript (PDF)
Click here for the Transcript of the DEC Community Conversation on 4/18/26
...
Health Frequently Asked Questions (FAQs)
On This Page
Asbestos
Combustion Pollutants
Environmental Tobacco Smoke (ETS)
Formaldehyde
Foster Care Pediatrics
Household Products
...
Freedom Trails Commission
Protecting and Preserving Historical Sites
The Rochester-Monroe County Freedom Trail Commission serves as the local authority in support of state and national efforts to document, protect and pr...
County Executive Bello Unveils Proposed 2027 Budget
Reduces tax rate for seventh consecutive year, bringing it to a historic low
Continues to fund priority programs and services in spite of growing federal and state unfunded mandates
View Full...
Resources
On This Page
Caregiver Resources
Elder Abuse
Reducing Social Isolation and Loneliness
Online Resources
Caregiver Resources
New...
Bring Monroe Back
Monroe County Executive Adam Bello Announces Applications Now Available For $6 Million In Arpa Grants For Non-profits Affected By The Pandemic
View Forensic Review & Requested Documents Concerni...
Equal Employment Opportunity Unit / Americans with Disabilities Act (ADA)
The Equal Employment Opportunity Unit is responsible for all facets of the Equal Employment Opportunity Law, the American with Disabilities Act, the Human Rights Law and other civil rights laws as ...
