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County Clerk Cheryl Dinolfo Announces Expansion of Services at Irondequoit DMV

Wed, Aug 14 2013

Rochester -- Monroe County Clerk Cheryl Dinolfo announced today that she has opened a dedicated line for auto dealers in the Irondequoit DMV Office to better serve customers. Previously, dedicated lines for dealers and businesses with multiple vehicles were located in the Greece and Henrietta DMV Offices. These business owners now have the convenience of visiting any of the three local DMV offices to get expedited service.

County Clerk Cheryl Dinolfo said, “Providing these businesses with more opportunities to process their transactions with local DMV offices is a great benefit to them and their customers. It also ensures that they will get their new registrations and renewals done in a timely manner.”

Vern Downey, Sales Department Manager at Henderson Ford said, “Being able to process our paperwork faster is a great convenience. More than that it allows us to provide an even greater experience to our customers.”

Dealers, as well as companies that utilize vehicles to conduct their business, will be able to bring their vehicle registrations and renewals right to the dealer window and can either wait to have them processed or pick them up later in the day. There is no limit to the number of transactions a dealer or businesses may bring to the dealer window.

County Clerk Cheryl Dinolfo added, "I appreciate all our customers doing business locally with our offices since each time a customer uses our local DMV offices, the people of Monroe County keep 12.7% of each transaction which helps keep local taxes as low as possible. The new dedicated Auto Dealer window at our Irondequoit office enhances services to business owners and customers as well. We are glad that local auto dealers participate in Renew Monroe! which helps keep businesses moving forward .”

For every transaction processed in a local DMV office, 12.7% of the cost stays right here in Monroe County. If people do their work directly with the State DMV, online or by mail, the fee goes directly to Albany.